More info
Online resources on social media abuse / cyberbullying
The following links will provide a deeper dive into further resources, readings, and advice.
| Document | Link |
|---|---|
| Glossary of terms: want to know what doxxing, deepfake, and trolling mean? | |
| Managing your online footprint and protecting yourself from doxxing - PEN America | Click here |
| Online Harassment Field Manual - PEN America | Click here |
| Blocking, muting & restricting - PEN America | Click here |
| Dealing with Cyberbullying - Health Service Executive | Click here |
| Coimisiún na Meán - Online Safety Resources (responsible for Ireland's online safety framework), including information on the Digital Services Act | Click here |
| Don't Feed the Trolls: A Practical Guide to Dealing with Hate on Social Media - Centre for Digital Hate | Click here |
| Trolls and Toxicity: Surviving Online Harassment - Good Therapy | Click here |
| What to do when private photos of you end up online - Health Service Executive | Click here |
| Dealing with fake profiles - The Cyber Helpline | Click here |
| Dealing with online harassment & bullying - The Cyber Helpline | Click here |
| Dealing with cyberstalking - The Cyber Helpline | Click here |
| Additional guides from The Cyber Helpline | Click here |
| Self-care: complete the UCC SPARK tool | Click here |
Your right to be forgotten
| Document | Link |
|---|---|
| The right to erasure under articles 17 & 19 of the GDPR - aka your 'right to be forgotten' | Click here |
| Everything you need to know about the 'right to be forgotten' | Click here |
Reporting to platforms and other bodies
| Document | Link |
|---|---|
| Please consult your agency's social media policy and your line manager. Your agency may have a legal service that may be able to issue a takedown request for you. For Tusla staff in Ireland, consult the Office of Legal Services. | |
| Reporting to platforms - PEN America | Click here |
| Report racism (Ireland) - IREPORT.IE | Click here |
| Report Hate Crime to An Garda Síochána (police, Ireland) | |
| Report content or an account on ... In addition to the links below, you can also report within social media apps and platforms: YouTube; Facebook; X (Twitter); Instagram; TikTok; VSCO; Telegram; WhatsApp; Snapchat; LinkedIn |
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Social media and bullying policies
| Document | Link |
|---|---|
| IASW - Social Media Policy (Ireland) | Click here |
| BASW - Social Media Policy (UK) | Click here |
| Tusla - Social Media Policy, including advice on how to respond to threats or intimidation on social media (Ireland) | Consult the Tusla Hub (unavailable online) |
| Codes of Professional Conduct and Ethics (Ireland, CORU) | Click here (section 4) |
| Health Service Executive - Social Media Staff Use Guidelines (Ireland) | Click here |
| Health Service Executive - Escalating Abuse Social Media Guide for Staff | Click here |
| Health Service Executive - Social Media Toolkit | Click here |
| Health Service Executive - Social Media Abuse | Click here |
| Health and Safety Authority - Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work | Click here |