UCC eCommerce Strategic Review

The Client

OCLA (plus IT Services and UCC Finance Office)

The Brief

To undertake a strategic review of ecommerce activity in UCC, developing recommendations on how best to manage ecommerce in a cost effective, compliant, user-friendly and low risk approach.

The Work

• To engage with key stakeholders in UCC to define the current state of ecommerce in UCC and identify gaps and opportunities for improvement
• To research best practice in ecommerce in Ireland and abroad
• To agree vision and strategic objectives for ecommerce at UCC
• To define the functional requirements for a future ecommerce solution
• To propose three options for ecommerce from a technology, governance and process perspective, for consideration by UMTO

The Result

This project is nearing completion with the final report going to UMTO in Autumn.