- 21 Dec 2016
The Staff Helpdesk will close tomorrow at 15.00 for the Christmas season.
The Helpdesk will be re-opening in the New Year on Tuesday 2nd January at 8.30.
The lucky first winner of a 14" Chromebook at our I.T. Services Open Days was Mr. Pat Twomey, pictured above with User Services manager Michael O'Halloran. The prize draw took place at 3pm yesterday, during the closing of the first day of fantastic talks and events in the Boole Library Creative Zone.
As you are no doubt aware, UCC has been targeted by a number of Phishing attacks in the recent past. For this reason, we had to increase the detection thresholds this summer which resulted in some legitimate email being tagged as SPAM. On Monday 17th October, we are planning to implement a new solution for SPAM email.
Publish is a new, online tool which allows students to quickly and easily create their own personalised academic timetable.
AVMS and IT Services, in close partnership with Buildings and Estates, have started a process of upgrading most of the central room teaching facilities in all areas across campus over the next three years. Each teaching area will see new technologies, improved Wi-Fi and better connectivity to provide a better user experience for students and teaching staff.
In recent months UCC has witnessed multiple cyber-attacks from various sources including phishing emails and ransomware. In order to continue to protect the UCC network and services you will see IT Services continue to roll out a number of initiatives to strengthen our security profile.
Office 365 is a suite of online, cloud-based productivity software and services and comes with a significant increase in mailbox size to 50GB - approximately 100 times larger than the previous mailbox size. Office 365 also includes One Drive cloud storage space, Skype for Business, Microsoft Office 2016 and much more.
SSPR (Self-Service Password Reset) is a new service which enables users to reset their own user log-on passwords. This means users no longer need to contact the IT helpdesk for assistance with forgotten passwords, and makes the password reset process easy, efficient and available 24x7.
Tomas Tyner, UCC Photographer, has been announced as a finalist for the IPPA Bank of Ireland Professional Photographer of the Year Awards 2016.
Henry O'Keeffe, recently retired from IT Services UCC, was recognised by HEAnet (Ireland’s National Education and Research Network), for his contribution to the IT sector.
Since 2014 IT Services have been working closely with the HSE IT department to improve the IT Services for UCC Staff and Students. We are delighted to inform staff that UCC Wi-Fi for staff and students EDUROAM is now available in Cork University Hospital.
There will be a brief loss of Internet connectivity Campus-Wide on Wed 26-03-2014.
The World Wide Web (invented by Tim Berners-Lee) is 25 years old. University College Cork had one of the first ever websites in the world. In fact UCC had the 9th website ever.
Student IT Support is now available @ Q Boole Library .... Call to us if you need help with Blackboard, Portal, Wi-Fi and much more ...
Planned Network Services Interruption
There will be Campus-Wide network disruption on Saturday 11-01-2014. This includes both internet and email access.
Update: Power and network access has now been restored to all areas. A power outage took out the main campus last night but our UPS and generator kept the data centre running. Power is now back and we're working on restoring the network. The back of the Kane building will be off-limits to cars until the cabling fault is repaired. Read more for update.
Microsoft released a critical update on Tuesday 18th November https://technet.microsoft.com/library/security/MS14-068. This update was released outside the normal Microsoft update cycle.
Essential maintenance required on the distribution network infrastructure. As a result of this work, there will be a brief network outage of 5-10 minutes.
One of the exchange database servers has 3 disks causing issues in a 4 disk array. This server has been taken out of the Exchange cluster pending a backup and rebuild/restore on the replacement disks.