COVID-19 and 2021 Entry FAQs

Frequently Asked Questions Regarding 2021 Entry

1. I have applied via CAO for a restricted course. I was due to attend an entrance exam/performance. What happens now?

We are making alternative arrangements for applicants where face-to-face interviews/performances would ordinarily take place. Please check your email regularly as we will contact you by email with the details once arranged.

2. I am unable to take the English language test I had planned to. What are the alternatives?

UCC accepts several English language tests as proof of eligibility.

We now also accept the Duolingo English Test (DET) for student admission purposes for the academic year 2021/2022. DET offers an online test with results available in two days. 

Please submit your test results by post to the CAO as part of your application.

Please view Your application journey at UCC with a DET result for further information.

UCC is pleased to inform you that the Department of Justice and Equality now recognises DET for entry visa purposes.

3. When will students start Semester 1, 2021/2022?

The 2021-2022 start date for most Taught Programmes and ongoing students is the 13th September 2021.  A start date for incoming 1st year students will be confirmed shortly.

Some programmes traditionally have earlier starts and these can also be found on the Student Examinations and Records webpage.

All on-campus activity is subject to the prevailing public health advice.

If you are in any doubt, please contact the Programme Director or School for the programme.

4. When is orientation week?

We will commence online orientation for undergraduate students in September 2021.

University College Cork is committed to you. We will provide you with the best opportunities to ensure that you make a successful transition to university life.

We will schedule an online orientation that will offer you a huge range of opportunities to:

  • meet the academic community and learn more about the structure of your degree programme
  • get to know your class mates and your peer support leaders
  • hear from current students who have completed first year already
  • learn how to access all resources
  • meet members of the Students’ Union and representatives from Clubs and Societies
  • participate in virtual interactive tours
  • meet professional student support staff

The biggest benefit of online orientation is that you will be able to transition at your own pace in a number of activities.

You are not alone and you won’t be alone in your first year. We are very excited and can’t wait to welcome you to campus.

5. What is being done in UCC to manage the COVID-19 situation?

UCC convened a group to respond to the evolving COVID-19 situation in late January 2020. This group has met regularly to consider and implement recommended actions advised by the HSE and HPSC.

Regular communications have been issued to students and staff advising of appropriate infection control measures and travel advisory notices. These communications have been supplemented by the creation of the COVID19 Information and Updates webpage which is updated regularly.

The university Emergency Management Team meets regularly to oversee the overall university response and co-ordinate the ongoing operations of the university whilst making contingency plans to deal with the expected escalation of the situation. The Emergency Management Team can be contacted at 

6. Are Student Services operating during the campus closure?

The following Student Services are working remotely to the maximum extent possible during the closure period and providing some services online.  Please check their individual websites for specific information regarding the service.

UCC Library buildings are currently open for UCC students and staff. Library staff are contactable at and all up-to-date information is available on the UCC Library website:

Service Name

Service Information



First Year Experience Coordinator


Peer Support



The service is open Sunday - Thursday, 9pm-1am and is available HERE

Instant messaging service is open

Disability Support Service


Mature Student Office




Student Budgeting Advice Service


Student Assistance Fund


Career Services See their specific FAQs

Accommodation & Community Life 




Campus Watch


Students’ Union


Student Societies


Student Health

Telephone enquiries-only; (no appointments in operation) answered 9 - 5 pm M-F on 4902311 . Outside these hours a voice message will direct you to

sources of help, for those students who have remained in Cork and are not yet registered with a local General Practitioner.

Student Counselling & Development  
For students who wish to access advice on healthy emotional wellbeing at this time, it is possible to speak to a duty Student Counsellor.
Please email  to arrange a telephone appointment between 9.15am to 12pm and 1pm to 3pm Monday to Friday.

Admissions Office


1st floor, West Wing, Main Quadrangle, T12 K8AF