Other Common Questions


Common QuestionAnswer
I need to get access to Blackboard

UCC Blackboard is the Virtual Learning Environment enabling lecturers supplement your coursework online. You must be a fully registered student to logon to blackboard and a Blackboard account will automatically be created for you within 24 hours of being fully registered so if you have just registered today, you will need wait until tomorrow to access Blackboard

You can access Blackboard for Students via the IT Students Services website Your username is your student number, and your password is your Student IT password

Leap card and Lockers

Common QuestionAnswer
I need to get a Leap Card 

You can get your Leap Card from the UCC Students’ Union reception on College Road for €10 

I would like access to a locker 

Student Lockers are available on the Ground Floor & Basement of the Kane Building.

In order to register for a locker, the following steps must be followed:

  • Put a lock on an available locker ( student must provide lock and key themselves )
  • Take a note of the number of the locker
  • Call to the General Services Office & register the locker chosen

Enquiries in relation to Student Lockers should be made to: Audrey Kinsley or Sonya Kiely/Maeve Lewis

General Services Office
T: 021-490 2420/490 2265


ID Cards

Common QuestionAnswer
I need to replace my student ID

If you have lost your Student ID card, it might be worthwhile checking with the library and the Student Records and Examinations office to see if it has been handed in.

You can get a replacement ID card from the Student Records and Examinations Office, 1st Floor, West Wing for a €20 fee which is payable by cash or debit/credit card.

Garda Vetting

Common QuestionAnswer

I need a copy of my Garda Vetting Form

You can request a copy of your for by emailing admissions@ucc.ie. Don’t forget to include your student number and the name of your course. 

Support Office Locations

OfficeLocationFor questions about
Fees 1st Floor West Wing, Main Quadrangle
  1. Fee payments
  2. Payment plans
  3. Receipts
  4. Balances and payment deadlines
Admissions 1st Floor, West Wing, Main Quadrangle
  1. 1st year registration part two
  2. Garda vetting
  3. Submission of passport/birth certificate/PPS number
  4. Request to change 1st year programme
  5. Advise re withdrawals
  6. Appointment for First Year Experience Coordinator
Student Records and Examinations 1st Floor West Wing, Main Quadrangle
  1. Stamping of forms to verify student status
  2. Proof of registration for external bodies
  3. Confirmation of attendance letters for opening bank accounts/social welfare/re-entry visas etc
  4. Change of module queries
  5. Replacement ID cards
  6. Queries regarding secondary email address
International Office Roseleigh, Western Road
  1. All queries from visiting/Erasmus/JYA students
  2. Registration queries from EU and Non-EU undergraduate and postgraduate PhD students
Graduate Studies Office 2nd Floor West Wing, Main Quadrangle
  1. All queries relating to research student registration
  2. Registration regarding postgraduate training modules
  3. Queries regarding name changes

Student Services FAQ