First Year Support

Common first year questions

Common QuestionAnswer

I discover I don’t love the degree programme I am registered on

The first thing is to seek advice early. Starting a new degree can be daunting and it can be difficult to settle so it is useful to talk to someone to share your concerns and get advice. Advice should be first sought through your tutor/mentor and/or Department/School office.

You should also speak to the First Year Experience Coordinator, Anne Wallace. Anne will give you support and guidance and will discuss your options with you.

You can log on to our Web Enquiry Form to make contact with Anne or phone her on  +353 (0)21 490 2780

I am considering changing programme

The first thing is to seek advice early. Starting a new degree can be daunting and it can be difficult to settle so it is useful to talk to someone to share your concerns and get advice. Advice should be first sought through your tutor/mentor and/or Department/School office.

It is possible to apply to change your programme, if you meet certain condition and you can find out more information about that option here

I am finding it difficult to settle into College

Lots of students find it difficult to settle into UCC over the first few weeks but there is plenty of help and support available to you and one of the great things about UCC is how friendly and willing staff are to help you – we would just encourage you to ask for help.

Advice should be first sought through your tutor/mentor and/or Department/School office.

You should also speak to the First Year Experience Coordinator, Anne Wallace. Anne will give you support and guidance and will discuss your options with you.

You can log on to our our Web Enquiry Form to make contact with Anne or phone her on  +353 (0)21 490 2780

I need to know what the financial implications of withdrawing are

The financial implications of withdrawing will depend on the date of your withdrawal and on whether you are in receipt of a SUSI grant.  If you are considering withdrawing, you can discuss your options, along with financial implications with Anne the First Year Experience Coordinator, Anne Wallace.

Anne will give you support and guidance and will discuss your options with you.

You can log on to our our Web Enquiry Form to make contact with Anne or phone her on  +353 (0)21 490 2780

Support Office Locations

OfficeLocationFor questions about
Fees 1st Floor West Wing, Main Quadrangle
  1. Fee payments
  2. Payment plans
  3. Receipts
  4. Balances and payment deadlines
Admissions 1st Floor, West Wing, Main Quadrangle
  1. 1st year registration part two
  2. Garda vetting
  3. Submission of passport/birth certificate/PPS number
  4. Request to change 1st year programme
  5. Advise re withdrawals
  6. Appointment for First Year Experience Coordinator
Student Records and Examinations 1st Floor West Wing, Main Quadrangle
  1. Stamping of forms to verify student status
  2. Proof of registration for external bodies
  3. Confirmation of attendance letters for opening bank accounts/social welfare/re-entry visas etc
  4. Change of module queries
  5. Replacement ID cards
  6. Queries regarding secondary email address
International Office Roseleigh, Western Road
  1. All queries from visiting/Erasmus/JYA students
  2. Registration queries from EU and Non-EU undergraduate and postgraduate PhD students
Graduate Studies Office 2nd Floor West Wing, Main Quadrangle
  1. All queries relating to research student registration
  2. Registration regarding postgraduate training modules
  3. Queries regarding name changes

Student Services FAQ

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