Frequently Asked Questions

What is? Where is?

  1. Want to know about a course?
  2. Want to know about a module?
  3. Want to know what mark you need to pass a module?
  4. Where can I find my timetable?
  5. Where can I find info on exams?
  6. Where can I use a computer?
  7. Where can I print/copy/scan?
  8. What is Smartcard?
  9. What is UCC Works?
  10. What is the Diploma Supplement?
  11. I hate my course. What can I do?
  12. I want to change a module, what can I do?
  13. Need advice?
  14. Having difficulties with staff/services you can’t resolve?
  15. Feeling ill/Unhappy/Stressed?
  16. Missed Assessment/Exam due to illness?
  17. Where will I live?
  18. Where is:
  19. When do classes start?
  20. Where can I find info on UCC events and news?

 

1 Want to know about a course?

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2 Want to know about a module?

Go to: http://www.ucc.ie/modules/

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3 Want to know what mark you need to pass a module?

http://www.ucc.ie/admin/registrar/marksandstandards/

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4 Where can I find my timetable?

Go to: https://mytimetable.ucc.ie

For some programmes, there are no individualised timetables.

Then you search either by programme or by module, and make out your own timetable

(Don’t forget to add in your tutorial and lab times which you will get from the department)

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5 Where can I find info on exams?

Go to: http://www.ucc.ie/en/exams/

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6 Where can I use a computer?

Go to: http://www.ucc.ie/en/sit/about/

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7 Where can I print/copy/scan?

Go to: http://www.ucc.ie/en/sit/printing/

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8a What is Smartcard?

Smartcard is the new cashless payment service introduced onto UCC ID cards.

8b Where do I top up my Smartcard?

Go to: https://www.ucc.ie/en/smartcard/

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9 What is UCC Works?

Go to: https://www.ucc.ie/en/careers/uccworks/

The UCC Works Award demonstrates that you have engaged in, and developed professional skills through extra-curricular activities and work experience, all of which will help you to stand out from the crowd when applying for graduate roles and internships. The award is designed to prepare you for the challenges you face in making the transition to work.

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10 What is the Diploma Supplement?

The Diploma Supplement is a newer standardised document that is used across Europe. Its purpose it to give context to both academic and institutional information should you be applying to a European University or Employer. One of the advantages of the Diploma Supplement is that is has a section for additional information on achievements like UCC WORKS Award

https://www.ucc.ie/en/careers/uccworks/whatisthediplomasupplement/#d.en.417694

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11 I hate my course. What can I do?

The first point of contact should be your departmental mentor/ year coordinator. If you are unsure who this is, go to the department main office and ask.
Also contact Ulink Peer-Support on https://www.ucc.ie/en/pass/ulinkpeersupport/

If you are a 1st year, you should also contact the 1st Year Experience Co-ordinator at https://www.ucc.ie/en/study/undergrad/orientation/first-year/

If, having discussed it, you still want to change courses, then:

Go to: http://www.ucc.ie/en/study/undergrad/orientation/policies/

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12 I want to change a module, what can I do?

http://www.ucc.ie/calendar/general/info014d.htm

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13 Need advice?

Contact the First Year Experience Coordinator

Go to:  http://www.ucc.ie/en/study/undergrad/orientation/

Or see Your Wellbeing

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14 Having difficulties with staff/services you can’t resolve?

Contact the Student Ombudsman studentombudsman@ucc.ie

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15 Feeling ill/Unhappy/Stressed?

Go to: Your Wellbeing

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16 Missed Assessment/Exam due to illness?

Download a Missed Assessment Form from your departmental website/contact departmental office.

Attach your med cert and hand it in to your departmental office (take copies first!)

For missed exams, go to: https://www.ucc.ie/en/registration/certs/

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17 Where will I live?

Generally, 1st years live in apartment complexes or digs (family homes with meals included).

From 2nd year on, students tend to continue in complexes/digs, or move into private rented student houses.

Do your research, view the accommodation, know what you are signing, and do it on time!

Registered Student Accommodation: http://accommodation.ucc.ie/Accommodation

Queries about accommodation issues/problems: http://www.threshold.ie/

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18 Where is:

  • Admissions Office - 1st Floor, West Wing, Main Quad
  • Fees, Scholarships and Grants Office – 1st Floor, North Wing, Main Quad
  • International Education Office – Roseleigh, Western Road
  • Student Records & Exams – 1st Floor, West Wing, Main Quad

Go to: Searchable Campus Map

19 When do Classes Start?

Key term dates can be found here: https://www.ucc.ie/en/semesterisation/about/theacademicyear/

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20 Where can I find info on UCC events and news?

Your weekly student newsletter, StudentNews, is delivered into your student email every Monday during term time. It has all the information you need about societies/clubs and other UCC-related news.
Archived versions of the newsletter can be found on https://www.ucc.ie/en/studentexperience/news/

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University College Cork

Coláiste na hOllscoile Corcaigh

College Road, Cork T12 YN60

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