Student IT Account

About Your Account

A personalised UCC Student IT Account is available to all students.  

New Students

If you are new to UCC, your initial Student IT password will have been emailed to you as part of your registration information from the relevant office. You should change this as soon as possible. 

What do I use the UCC Student IT Account For?

The Student IT Account is required for used for the  following services: 

Forgot Password?

If you have forgotten your Student IT Account password you can reset it yourself following these instructions:

  • To reset your Student IT Password use the Online Password Rest Facility
  • Click on Forgot your password
  • Enter your Student Number and Secondary Email*.
  • Then click Send

You will then receive an email to your secondary email address allowing you to reset your Student IT Password.

Password Policy

Your new password must have 

  • At least 8 characters
  • Contain at least 3 of the following types of characters
  • Uppercase letters (A-Z)
  • Lowercase letters (a-z)
  • Numbers (0-9)
  • Special characters (!@#$%^&*)

Note, it cannot start with Ucc*

*Secondary Email Address

Your Secondary email address is an alternative email address which you entered in into MyStudentAdmin when you registered.  This is where a new Student IT Account password reset email will be sent if you forget your current one.  If you never set one up, or you no longer have access to the secondary email please contact  with your student number and details, who will be able to reset it for you.

In-Person Alternative

Alternatively, you can go to the Student IT Helpdesk in the Boole Basement with your student ID card. The staff there will be able to reset the password for you.

Student IT Services

Boole Basement, University College Cork, College Rd.