Graduate Testimonials

Testimonials: Cert/Diploma in SCM

"This is an excellent course with a great balance of theoretical and practical experience that familiarises you with the steps, costs, factors and drivers of Supply Chain Management. It also identifies why organisations implement Lean Thinking and provides an introduction to the lean tools and practices. This is a course that encourages and empowers people to implement the learnings from the class room, to allow you deliver improvements to your ‘customer’".

– Frank O’Donoghue (MRO Team Leader), Pfizer Ringaskiddy


“I have been offered 2 roles in the company since finishing the course, Production planner and Discipline planner but I have chosen to become involved with projects as I enjoy the hustle and bustle of dealing with the many different angles that projects bring, including technical expertise, relationship management & change management. I intentionally left time pass before sending in my testimonial, as doing a course doesn’t always bring immediate benefits and I wanted to see what, if any, benefits might accrue. Just under two years on I find myself now as part of the biggest change in planning to have occurred at Novartis Ringaskiddy since the company opened in Cork 1993. The project required 12 months of planning and preparation and has been adopted by Novartis Chem-Ops as the template for all planning systems and procedures worldwide.
I can honestly say that the supply chain management course afforded me the tools to be part and lead in the design and delivery of this major project. Without this course, I would not have been able to participate to the level that was required and for that I personally want to thank the team, including fellow students, UCC staff and professional experts that helped me along the way.”

– Seán Ryan (Class A Planning), Novartis Ltd.


“I have worked in Freight Forwarding for nearly ten years and recognise that huge changes are imminent in the industry due to the current economic climate and workforce globalisation. When taking on this course my goal was to learn new Supply Chain skills,  update my own skills and ensure that I would be in a good position for employment in the future. The first year in the Diploma in Supply Chain Management in UCC has benefited me in a number of ways. Firstly, the qualification for the Lean SCM Green Belt (IIE) was excellent as it showed me the tools of continuous improvement in order to make my business more competitive. I am about to start a new Supply Chain role and I believe the SCM Cert was the key to my success. The class is interactive and enables you to tap into, not only the resources of the lecturers, but also the knowledge of your classmates who come from all areas of the Supply Chain."

– Josephine O' Shea (Trade Compliance Analyst), DHL (EMC Cork)


“I have moved positions within PepsiCo from Materials/Production into Planning/Project work. This would not have been possible if I was not completing DSCM. I find the course structure to be very detailed and the use of work situations to provide practical examples to our learning is very valuable. The lectures are a good mix of theory and practical application with a lot of emphasis on getting us, the students, to actively participate in the theory of what we are learning.”

– Sean O’Sullivan (Supply Chain Projects), PepsiCo


"As part of the Lean SCM Green Belt modules I was a member of a Lake Region project team tasked with improving the efficiency of a cell within the guide wire area. By using the lean tools learned in the green belt module such as Value Stream Mapping, Spaghetti Diagram & Takt Time we achieved a 20% increase in productivity, reduced parts travel time by 40% and scrap by 50% - all within a six week timeframe. Overall, I found the course to be very practical and the learning designed in such a way that made it easy to apply in my workplace. The interaction with personnel from other companies/industries in the course is of great benefit where you can share experiences. I would certainly encourage anyone in any position who wishes to learn new skills to undertake this course."

– Seamus Hamilton (Senior Production Planner), Lake Region Medical


“With more than 10 years of experience in inventory management, the Certificate / Diploma in Supply Chain Management course has provided me with the essential skills to execute Lean Methodology within the extended supply chain. It has further enhanced my understanding of the extended supply chain and where, as a warehouse manger, I can contribute to providing customers with a service level beyond there expectations. On executing a Kaizen event within my company, management now understand what improvements (financially and process) can bring to the company. I would not have been able to take on such a task with out completing this course.”

– Dominic O’Sullivan (Warehouse Manager), Flextronics


"The diploma in SCM in UCC is an excellent course. My participation in the course has greatly benefited both myself & my company. The SCM course covers all the activities from raw material extraction through to consumption and as a result has enhanced my knowledge base greatly. The programme is structured and presented very well. There has been great interaction between students from various companies throughout the course, which has further enhanced my learning. The assignments throughout the course have helped me to make improvements to my place of work and my manager/colleagues have been really satisfied by them. I have received six sigma training from Pfizer because I have attended this course. I have been selected to lead project teams due to the knowledge I have learnt throughout the diploma in SCM. I have recommended this course to many of my colleagues and they have expressed a big interest in it."

– Declan Kennedy (Quality Analyst), Pfizer


"This course has helped broaden my skill set and improve my knowledge base across the entire supply chain in general. I believe the structure and content of each module provides detailed information, coupled with a good balance of both academic and industrial view points and experiences. It encourages group interaction and involvement through various break-out session. It has helped me gain a clear understanding as to the role of a supply chain both upstream and downstream, how they compete and have evolved over time, and what a Supply Chain Model may look like in the future."

– Jason Kelleher (Purchasing), PepsiCo


“In 2006 the furthest thoughts in my mind were the changes that have been made at AMS over the last two years. It is because of taking the decision to sit this course of learning that I have had the tools and confidence to complete my initial project, which has now rolled out to many other areas across the factory. Without this course in Supply Chain Management the positive changes that are now prevalent at AMS would simply not have happened.”

- Mark Walsh (Purchasing Manager), Architectural & Metal Systems Ltd.


"I would like to say that I have found this course very beneficial in my current role in Pfizer Cork Ltd. As the site is going through a major change process at present, being divested from the Pfizer Network, we are looking at ways we can make the site a profitable convern for any future buyer. Having completed the Lean SCM Green Belt, I am now one of the main supports for the new Lean strategy which is currently being implemented on site and I am actively leading and supporting a number of different projects on site. The course has given me the ability and process knowledge to be able to make a very positive contribution to this process. The other Certificate modules have given me a better understanding of our process as a whole and I feel this will enable me to make a much greater contribution to the future of the company."

– Richard O'Regan (Materials Planner), Pfizer Cork Ltd.


"When I registered for this programme I knew it would be a challenge but looked forward to learning and progressing in this area. I found the programme very useful in the workplace and towards the end of first year it helped me get a promotion.  I’d recommend the programme to anyone in industry who is interested in supply chain issues."

– Paul Ryan (Supply Chain Supervisor), Loughbeg API Plant, Pfizer


"I found the Certificate in Supply Chain Management to be very worthwhile in terms of content, delivery and relevance. The course material was very informative whilst also allowing course participants the opportunity to actively participate during sessions, which generated interesting discussion. Everything was outstanding, including the lecturers, facilities and fellow classmates who brought real life examples to the table. I believe that I obtained a good understanding of Supply Chain Management and I would have no hesitation whatsoever in recommending the Certificate/Diploma in SCM to anyone interested in furthering their business education."

– Allan Connolly (Manufacturing Team Leader), DePuy


 “I would recommend this course as essential to understanding and developing skills in the Supply Chain of any company. The course provides a broad grounding in the skills necessary to be a competent supply chain manager. The style of learning is interactive between tutor and student leading to interesting debates, and positive critical analysis. The course gives a solid academic and practical grounding in modern supply chain initiatives. Personally I have developed and learnt new skills which will benefit me in my company.”

– Joe O Herlihy (Production Manager), JDS Foods Ltd.


"The idea of doing this course has without doubt, been of great benefit to both my company and myself. It has afforded me the opportunity to familiarise myself with some tools and concepts of Supply Chain Management that are ever present in my operation. I have, I think, adopted a much more thought out approach to problem solving as a result of the teachings of the Diploma in SCM. When I looked at it from a company point of view, I have had the chance to implement changes that have had a positive effect on my operation. This is purely as a direct result of what I have learned over the two years of this programme. I am very glad that I have been afforded the opportunity to develop my skills in this sector and work with people that are experts in their particular area of Supply Chain Management. I have learned by my classmates and, I believe this will have huge benefits to me both personally and professionally in years to come. The opportunity to look at all the principles of Supply Chain Management from so many different perspectives is too good an opportunity to turn down. I would have no hesitation whatsoever in recommending this course to anybody who is involved in supply chain systems or, like myself, has an interest in the basic workings of a Supply Chain Operation."

– Joe Cunningham (Distribution Team Member), Musgrave 


“As I have begun a career in working on Supply Chain projects it was essential for me to study in a programme along those lines to give me a better understanding of the subject. The first year in the Diploma in Supply Chain Management in UCC has benefited me in a number of ways. Firstly, the qualification for the Lean SCM Green Belt (IIE) was great as it gave me an understanding of the types of wastes and improvements businesses are addressing these days to make them more competitive. By doing the practical assignment in my own company, I was able to address certain issues in my department that I would never have thought of before and become more efficient. Secondly the other remaining modules have helped me to understand the concepts of Supply Chain Management and the systems that are used to deal with them. By doing the assignments for each module based on my work it helped me better understand the work that I am doing currently and be able to think of better solutions etc in my project work. Lastly, by interacting with the class which is made up of people from lots of different businesses, I got good insight into other companies supply chains and the issues they encounter. By listening to other peoples’ area of expertise I can use this info again to be more efficient in my area of work.”

– Shane Bolster (Supply Chain Analyst), Flextronics


“In my opinion the interactive nature of the Diploma in Supply Chain Management and Lean SCM Green Belt is what separates this course from other Supply Chain courses. It not only enables the students to upgrade their knowledge and skills by introducing them to the current Supply Chain tools like Lean / Agile etc. but it’s the way the content is delivered. There is an open environment where the students are encouraged to engage with the lecturers. I would have no hesitation in recommending this course to anyone working in a Supply Chain function.” 

– Henry Higgins (Buyer), Pfizer Ireland Pharmaceuticals


“I found the course to be excellent and a great forum for anybody who has entered the work arena and gained a lot of work experience, but needs the necessary skills to enhance and develop the experience gained. The content and structure of the course was top class, it was a great environment to study in and it was a great opportunity to learn from other people doing the course. We had a very diverse group and it was great to hear how other people are coping and dealing with similar issues in their industry. Also, the opportunity to get a Green Belt Certification (IIE) is invaluable - in my own case it is fully recognised by the company and has given me the opportunity to move into a more project-orientated role within the materials group. I am now heading up 5 projects which have been identified as key to the development of the Schering Plough BRINNY Supply Chain.”

– Barry Condon (Master Scheduler), Schering Plough Ltd.


“The Diploma in Supply Chain Management and Lean SCM Green Belt gave me a valuable insight into current SCM practices. The Lean aspect, in particular, was practical and gave me the confidence to apply Lean Tools during our company’s Lean/Agile transformation. I would recommend this programme to anyone looking to access knowledge of current SCM/Logistics principles.”

– Colum Hegarty (Warehouse Leader), Pfizer


"All in all I found the course to be brilliant, I loved it! The course content was excellent and the student participation was extremely useful. I got away from the lab for two days a month where I could actually think about and focus on how to make improvements in my department and maybe beyond! I feel I have come away a much more highly motivated individual with a different perspective. I would highly recommend the course to interested parties, it does take considerable effort and discipline to complete but it is well worth it. It has also benefited me in my role as I have now been selected to attend IQP ( Innovation / Quality / Productivity ) training which encompasses a lot of the lean principles and involves taking on and implementing 1 Lean project in my department each year for the next 3 years."

– Douglas Keppel (Group Leader, Servcie Lab), Novartis International


“This diploma course delivered a substantial insight into all aspects of supply chain management, from leadership traits to lean & agile development. It was informative, practical and encouraged students to share experiences and opinions from their own supply chains. In all, it was a very worthwhile experience.”

– Vincent O’ Rourke (Materials and Compliance Support), GlaxoSmithKline (GSK)


 “I now approach work with an open mind and have begun to realise that there are other departments effected by what I do. It has helped give me an overall understanding of SCM within my company, the areas that need to be improved/ processes that can be leaned, and communication that needs to happen.”

– Rachel Foster, PepsiCo


“My interaction with people from different companies and different backgrounds lends me a degree of confidence which I would not have had previously. I have further developed my appreciation of different viewpoints and thinking and my ability to influence same. Overall, I feel my time spent studying SCM in UCC has enhanced my personal development as a manager within ESB."

– John Bracken, ESB

Testimonials: PG Diploma/MSc in SCM (Lean SCM Black Belt)

"An outstanding programme that very successfully integrates academic and practical delivery. The outcome provides enhanced levels of learning and strategic thinking, a deep insight into global supply chain issues and leadership challenges, and immediate organisational benefits in terms of operational and cultural transformation."

- Bernard Gould (Change Management Consultant)


"This programme had changed the way I conduct myself as a manager. It has encouraged me to make management decisions based on Big Data and hard facts rather than opinion and provided me with a systematic approach for improving my company's Supply Chain."

- Eamonn Cahill, Irish Defence Forces


"This is not just a course but a journey. Do not make the mistake of believing Lean is just for operations - it is for everyone. In today’s competitive environment this experience will help you find a strategic competitive advantage, one your customers will truly value."

- Sean Coffey (Head of Sales), Kepak


"I was particularly impressed by the course content and the quality of guest speakers. The course format was flexible enough to allow me to honour work commitments while gaining an invaluable qualification. My participation in the programme most definitely had a positive influence on my career."

- Siobhan Slevin, European Procurement, Kellogg Europe.


"An excellent programme, well delivered with a good mix of speakers with both the theory and practical elements well represented. The pace and format suit people who have full time roles."

- Liam O' Flaherty (Head of Supply Chain), Dairygold Food Ingredients


"A very worthwhile course providing great insights into current supply chain management practices with an introduction to the available body of knowledge. The Lean Black Belt provides practical skills that can be applied to a variety of situations to delivery value to your customer and organisation."

- Mike Dorney (Demand Planner), PepsiCo


"Supply Chain is not just logistics and procurement, as many people think when you tell them you are doing the course. It is in fact the basis of all daily ’goods and services’ interactions. The course offers an excellent educational and learning platform for expanding your capability for real impact in day to day life and work."

- John Lordan (Program Manager - NPI), Genzyme


"This course gave me a greater understanding of the vastness of a company’s supply chain, and also provided me with the tools to become an exponent of Lean Values."

- Michael Hanrahan, Component Engineer, Boston Scientific


"Inspiring, the course provided me with the confidence to change role and become a real lean champion."

- Paul Finnegan (Program Manager), DePuy Synthes


"It was the variety of the modules along with the diverse backgrounds of the participants that made this such a worthwhile endeavour."

- John O'Sullivan (Program Manager), EMC


"I had a great experience during the program and developed myself both personally and professionally. The layout of the program was good and the blended learning approach suited me."

- Breda Geoghegan (Business Unit Manager), Janssen Pharmaceutical


“The best thing about this programme for me has been the industry lessons learned from other supply chain professionals on the course. Not only has this programme given me the Lean tools and skills to undertake a large change initiative within PepsiCo, the real life Lean journeys of my fellow class mates have helped me adapt and adopt these experiences to my everyday work life. As someone who has worked for the same company all their professional life, this programme has broadened my knowledge of supply chains and given me industry best practices that help me on my journey towards professional development within PepsiCo. It’s also important when a company like PepsiCo invests in your education that you can give them a return on their investment through continuous improvements and this course delivers the Lean skills to do exactly that.

I would like to thank Seamus and his team for all their help and I wish every success to all the companies of my class mates involved in this programme.”

Vincent Goggin (Supply Chain Manager – Optimisation), PepsiCo


“What motivated me initially to sign up for this course was the chance to get qualified as a Lean Black Belt, having Green Belt experience in implementing projects within Abbott I thought this was a great opportunity to bring back fresh ideas to my job.

The split in learning between supply chain and Lean is a great mix and keeps you motivated throughout the course. Even though each assignment brings a new challenge I found by the end of each paper I had learned a huge amount about each topic. The course is designed to give a holistic view on supply chain management and the insight on supply chain strategy is invaluable and is relevant to all industries. What I never envisaged was the learning I got from my fellow class mates, in every class the amount you learn about different experiences from your fellow class mates was an added bonus.

Today graduating with an MComm has given me the opportunity to progress to the next level. I have left Abbott to pursue a career as a Lean Consultant in the UAE, and completing the masters programme opened the door for this opportunity. My advice to anyone considering completing this course would be to do it, it is a great for your career and is very rewarding.?”

- Brendan O’Grady (?Lean Consultant) Four Principles, Dubai


 “Within my role as a Lean Facilitator in Depuy, it is easy to get immersed in all things internal from a Lean perspective, whilst not realizing the impact Lean has on the overall Supply Chain.  The Postgraduate Diploma and subsequently the Masters programme in Supply Chain Management in UCC, broadened my knowledge base to encompass end-end supply chain thinking and the interaction Lean methodology and supply chain strategy has in industry thinking today.

The course is practitioner based and covers modules which allowed me to apply the teachings to our own organization. The modules were sprinkled with Industry leaders and guest speakers which were hugely informative and demonstrated the relevance of the subjects covered and how their application can have a direct impact on industry thinking and company strategy in today’s economic climate.

Trying to organize a Work/Family/Study life balance can be a challenge, however the reward of completing the course, be it to Post-Grad level or subsequently to Masters level (which I completed and which I would encourage all to do if possible), I found hugely satisfying and has allowed me to progress with confidence in my career with a significantly enhanced and universally acknowledged qualification & skill-set which will ultimately be of benefit to the company.”

- Patrick Sweeney (Lean Facilitator), Depuy


“This programme has given me the tools and confidence to execute Lean and continuous improvement projects within DePuy Ireland and beyond. Since participating in this programme it has been a roller coaster ride of learning and personal development. This programme has aided in my advancement within my professional career within DePuy. But more importantly it has cascaded in to my family life as I guide my children’s mindset towards third level education. This programme has enhanced my understanding of both Lean and supply chain and has shown working examples of their interaction. I would like take this opportunity to thank my fellow class mates for their open and honest interaction during debates which has enhanced my overall learning of other industries and their supply chains."  

- Paul Deasy (Team Leader), DePuy J&J


"Having many years of experience in Lean Six Sigma, I was intrigued by the offer of gaining an academic qualification for continuous improvement activities within my organisation. I found that the blended learning approach allowed me to put new knowledge and skills into practice for the benefit of the organisation while earning my Degree. My interest the application of Lean in Supply Chain activities was peaked during this programme and this opened new possibilities for me within my company.

While the Masters is a challenge, the on-line resources, workshops, site visits, along with the support of classmates and lecturers made this a really enjoyable educational process. My classmates were from multi-national and indigenous companies, crossing a variety of industries. This provided for rich discussion during lectures and deeper understanding of various supply chain strategies. I would highly recommend the Masters Programme in Supply Chain Management."

- Ian Howard (Director of Supply Chain Solutions (EMEA)), Merck, Sharp & Dohme


"This programme is very relevant in the current environment where Irish companies like Musgrave are competing on a much more competitive global stage, and in many cases are affected by external factors. This programme highlighted to me that by working together to eliminate waste and add value to the end customer, companies would have greater control over their own destiny. The programme also highlighted that people can have a significant impact on a company’s continuous improvement journey when given the rights tools and the right environment. The Black Belt project undertaken as part of the programme has identified many ways in which Musgrave can further eliminate waste and add value to the business, making it even more fit to compete and succeed. I would like to thank Musgrave for being supportive of me during this programme. I would also like to compliment UCC for developing an excellent programme that can deliver truly sustainable results for any industry.”

- Michael Twohig (Continuous Improvement), Musgrave Retail Partners IE


"DePuy Ireland embarked on their Lean Transformation about 3 years ago. I had the privilege of being part of the Team leading this change. Although I had some knowledge of Lean, I quickly realized that I needed to expand it. I also realized that I needed to have a better understanding of supply chains, in order to truly transform our entire business.  After researching different courses I finally selected the Masters course in Lean Supply Chain. I felt the course contents were designed and structured to maximize my learning of Lean thinking and how it could be integrated into the whole supply chain.

The structure of the course complemented my busy work schedule. This was really important because I did not want one to interfere with the other. Overall, I was surprised with the level of knowledge I gained. I initially thought that I would learn more about Lean and Supply Chains. In fact, I gained a lot more. The course has given me more confidence in my abilities and it has given me a hunger to learn more.

I would recommend this course to anyone. In fact I have recommended the course to others within my company and to date eight people are either in their first year or second year of the Masters."

- Mick McAuliffe (Business Transformation Specialist), DePuy Ireland


"The MComm in SCM has provided me with a great understanding of all aspects of supply chain management. The wide range of lean tools and supply chain areas that we worked on gives each student the flexibility and confidence to work in a wide range of diverse business roles in various sectors such as pharmaceuticals, manufacturing and food business. This course was topped off the chance to complete a thesis on a chosen subject area, further enhancing our knowledge base within a supply chain context.

Skillset:  The numerous hands on projects that were completed over the two years focused on the flexibility and applicability of the lean tools, to our own business environments. We were afforded the opportunity to apply the skills we learned to the organizations we worked in. This experience proved invaluable to our respective organisations which benefitted from process improvements. We, the students, definitely benefitted from taking the opportunity to implement the skills we learned during the course in a tangible and concrete way. A key feature of the course was the chance to complete our black belt certification which helped to solidify the lean skills and techniques we learned during the course.

Overall satisfaction with the course: I have very fond memories of my time spent studying for the MComm in SCM. The small class size and close relationship with the lecturers helped us to achieve our full potential in our studies. The helpful and co-operative atmosphere that existed enabled each student to participate fully in the course and benefit form the excellent tuition and guidance provided by the lecturers and presenters who directed us on this journey."

- Bernard O'Connell (Supply Chain Planner), GSK


"I have gained a lot from accomplishing the PDSCM/Masters in SCM both from an overall supply chain and a Lean perspective. I can now use my practical experience and the skills and knowledge developed through the participation in this program in my current and future roles in Molex. With many different industries represented in the programme (electronics, pharma & food) it was a great mix of knowledge and experience to gain new insights. Overall my participation in the programme has been very good from a training and experience perspective, and for me personally and professionally."

-   Mark Purcell, ( Supply Chain Manager – Global Industry Group), Molex


“Completing the Master in SCM has helped broaden my skill set and improve my knowledge base across the entire supply chain. Firstly, the qualification for the Lean SCM Black Belt allowed me to introduce Lean methodology into the company. The completion of the Master thesis helped me to better understand my own industry and to be able to make a positive contribution to the process. The interaction with personnel from other companies/industries in the course is of great benefit where one can share knowledge and experiences from all areas of the Supply Chain. I would have no hesitation in recommending the Master in SCM to anyone interested in furthering their business education.”

 - John Horgan (National Fleet & Logistics Manager), Tedcastles Oil Products


“The reason this course was chosen was because we felt that it had a good fit with our strategic objective of instilling a culture of continuous improvement in the organization. In my opinion the course has delivered on this because it goes to great lengths to deliver the theory and tools needed to convert your Company into LEAN practices. The course also taught us methodologies in problem solving and project management, which I found extremely useful in my Black belt project. Through this project, we improved the productivity of the production process by 19% over a 12 month period and now use the DMAIC process (Lean tool) on all improvement projects. A real bonus we have achieved from this new approach is that we have become more skilled at discussing problems with our staff and uncovering the solutions together. In conclusion this course has broadened our minds greatly to a new approach to managing our operation for the future and we are going to continue to invest in training staff at all levels in the principles and tools of Lean Manufacturing.”

- Gerard Brickley (Operations Manager), Kepak Group

Discipline of Supply Chain Management

Supply Chain Management Programmes, 2nd Floor, O'Rahilly Building, University College Cork

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