QA system

H&S Office Quality System commenced in 1994

The Health & Safety Office established quality as a key operating value in 1994 - many years prior to the enactment of the Irish Universities Act, (the latter contains a statutory requirement to conduct QA evaluations).

The H&S Office operates quality as an inherent day to day operating value. We always strive to improve and to learn from every situation and everybody who uses our services.

Continuous QA System operates in the UCC H&SO

Core H&S Training services

Over the past 23 years, all staff attendees at h&s training courses organised by the H&S Office, are offered the opportunity to complete an evaluation of the course upon completion.

The participant evaluations of each course are reviewed promptly upon course completion by both the instructor and the H&SO office and referenced against the group and the norms for this course. Appropriate actions are taken where warranted subject to AFARP and overall course purpose and UCC compliance needs (regulatory requirements or Civil Case defence objectives)  

As of the end of Dec 2016, some 12000 staff completions has been achieved on very modest resources/ budgets approximating only €25 per staff member per annum and without any dedicated training space or training instructors

Quality assessment results for staff training courses have been consistently high, as derived from staff evaluations. Annual average evaluations are in the range 90 % range.

All external trainers / service providers utilised are required to operate QA systems.

H&S Office Core Training - Annual QA ratings

H&S Office Training courses - QA results in the period 1994 to 2016 inclusive. 


H&S Office Core Training - Annual Completions Snapshot

H&S Office Training courses - QA and Course completon snapshots.

23 year Course completions: 12430 staff

5 year Course Completions : 6046 staff (495% increase since 2011)‌
  1994 2000 2005 2010 2011 2012 2013 2014 2015 2016
H&SO QA Avg. 93% 89% 92% 96% 96% 94% 96% 95% 96% 95%
H&SO # courses 15 32 54 51 53 74 94 106 99 135
H&SO # attendees 206 306 463 448 352 816 1005 1050 1073 2095
% increase (completions)           131.8% 23.2% 4.5% 2.2% 95.2%

Health & Safety Office

Sláinte agus Sábháilteacht

5 Carrigside, College Road, Cork