Staff Services

  • Mark-up / file format advice and help - LaTex: Mark-up / file format advice and help
  • Media Hosting: Users can upload their original videos using an easy-to-use upload form.
  • Media Production: AVMS can produce video or audio content for UCC departments. Details on these services are here.
  • Network File Store (NAS): This service provides a network based shared data storage facility for UCC staff
  • Network Installations: IT Services maintain the infrastructure required for the UCC internet.
  • Office 365: Office 365 is a suite of online applications. These are office applications plus other productivity services that are enabled over the Internet (cloud services), such as Skype for Business web conferencing and hosted email for business.
  • OneDrive for Business: This service provides a cloud storage facility for UCC staff and students to store and share work files.
  • Oracle DBA: Installation configuration tuning and day to day management of Oracle-based production systems. Also Oracle procedures development business continuity planning and liaising with system vendors to ensure compliance with UCC internal Oracle standards.
  • Outlook PST's are no longer supported.: IT Services can see that there are a lot of staff out there, that have old email in archived .pst files stored on their desktops and laptops. This is a very vulnerable place to store important data and given that we have moved to Office 365 some years back and peoples mailboxes are much larger, we are reminding people to move that email stored locally on their machine, back up to the cloud. Especially now that we have MFA to secure access to that email.
  • MCQ Exam Scanning : IT Services provides an Optical Mark Reading (OMR) service for scanning multiple choice questionnaires (MCQs). Both ABCDE and TFD answer sheets are available from IT Services.
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IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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