How To Guides

Email :: How to Guides

Mailbox

  1. Add Shared Mailbox to OWA
  2. How to Setup Out of Office on a Shared Mailbox
  3. Delegate Access to my Mailbox in Outlook Client
  4. Manage Permissions for a delegate user in Outlook Client
  5. Grant delegate user access to Private items in Outlook Client
  6. Remove delegate access from a user in Outlook Client
  7. Open another user's Mailbox in Outlook Client
  8. Displaying another user's Mailbox in your Outlook Account
  9. Share an Outlook Folder in Outlook Client

Calendar

  1. Share a personal calendar using Outlook Client
  2. Share a personal calendar using Outlook Web
  3. How to create a group calendar

Functionality

  1. Turn Clutter ON or OFF
  2. Manage email messages by using rules
  3. How to export then import a Contact Group in Outlook

Off campus Access

  1. Configure Outlook on new PC
  2. Reconfigure Outlook on current PC 
  3. Configure Outlook on an Apple Mac
  4. Configure iOS device
  5. Configure Android device
  6. Configure Windows Phone

Security and Safety Features

  1. Release Quarantine Outlook
  2. Release Quarantine Mobile Device
  3. Release Quarantine Owa
  4. Whitelist email address for Quarantine
  5. Accessing all email in Quarantine
  6. Add Email Address to Safe Senders List in Outlook
  7. Add Email Address to Safe Senders List in Outlook Web App
  8. Change the level of protection in the Junk Email Filter
  9. Phishing Emails and IT Security
  10. Setting up Multi Factor Authentication

Troubleshooting

  1. Configure Outlook with Proxy Server
  2. Can not see all Outlook Messages in the Inbox
  3. Recover deleted items in Outlook
  4. Outlook Search not Returning All Results
  5. Outlook constantly prompting for Password
  6. How to check on webmail for additional devices

OneDrive :: How to Guides

Collaboration

  1. How to Share Files or Folders
  2. How to create a Microsoft Account

Skype for Business :: How to Guides

Client Installation

  1. Install Client on a Windows PC
  2. Install Client on an Apple Mac
  3. Install Client on a Mobile Device

SharePoint :: How to Guides

Integration with Office

  1. Adding SharePoint Calendars to Outlook
  2. Create a Microsoft Account
  3. Adding a SharePoint Library to Explorer

Azure Information Protection :: How to Guides

Sharing of protected files

  1. How to share your PC document by email (with non UCC emails)
  2. How to share via Word/PPT/Excel
  3. How to classify a file or email by using Azure Information Protection
  4. How to protect a file on your computer 
  5. How to protect a file sent by email

IT Services Department

Room 3.34, 4th floor, T12 YN60

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