About Us

The Staff IT Service Desk


Here to Help


The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.

Contact us:

Tel+353 (0)21 490 2120   

Emailhelpdesk@ucc.ie   

Log a call: https://servicedesk.ucc.ie 

Address: 3rd Floor, Kane Building

Opening Hours: Mon - Fri 08:30 - 17:00 (Excluding Public Holidays)

IT Service Desk 2018/19 Report

Almost 18,000 calls logged by 15 student staff members in the last academic year.

Find Out More

IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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