About the Project Management Office

The IT Services PMO is co-ordinating unit that provides a focal point for project management within IT Services. A key function of this office is to develop and implement a practical approach to project management for IT Services given the financial and resourcing constraints within the department.

What we can do to help

The IT Services PMO aims to provide

• A practical project management methodology for IT Projects
• A repeatable project management process for projects
• Improve project success within IT Services

• Support to UCC departments on how to request/start a project with IT Services
• Complete functional unit readiness assessments with requesting departments
• Provides project management advice and support to PMs, Sponsor, Business Change Lead, IT Services Management team, ITSC.

• Supports the selection and prioritization of projects
• Report on the project pipeline and project register
• Strategic project support to the IT Services Directorate

• Project Toolkit with PM document templates and a PM lexicon

What we don't do

• Directly manage IT Service projects – individual PM’s manage the projects.
• Support projects or programs outside the scope of IT Services e.g. B&E, Academy etc.

ISPMO Governance

The ISPMO reports directly to the IT Services Directorate, Dr. Gerard Culley. 

The overall governance and reporting structure for the ISPMO is outlined here:

ISPMO Reports and Meetings

The IT Services PMO maintains the following reports:

• IT Services Project Register
• IT Services Project Pipeline of Projects
• IT Services PMO Risk Register
• PMO Updates to IT Steering

The IT Services PMO has several regular meetings within its governance framework. 

ISPMO Integration

The ISPMO has integrated its processes within IT Services with:

• Technical Architecture Board
• External Hosting 
• IT Security

The ISPMO is working closely with the following departments to formally integrate the relevant overlapping processes in each area:

• Finance - Procurement
• OCLA - Data Protection and GDPR
• OCLA - Records Management

Wider PMO community involvement

The ISPMO works to actively expand its knowledge and build relationships with the wider PMO community:

UCC Community of Project Managers

• Regular attendee of CoPM meetings
• Presents to CoPM on an annual basis: 2018 Project Toolkit, 2019 Project Governance

UCC Project Management Academic community

• 2018 - Guest lecture for M.Sc. in Project Management on the topic of "Differences in PM within the multinationals, family businesses, and the public sector".
• 2019 - Currently working with Project Management lecturers on how to facilitate more interaction between the project management courses and the ITPMO. 
• 2020 - Presenting on the topic of "Getting in front of Problems"

HE Relationships and HEANET PMO

• Attend the bi-annual HEANET PMO meetings aimed at facilitating the sharing of knowledge and procedures within the HE sector in Ireland. 
• 2018 - Presented on introducing the business readiness process in UCC and facilitated discussion on the benefits of the new process
• Maintain regular contact with colleagues in the HE sector

Project Management Network

• Attend quarterly meetings