Display another user's Mailbox to your Outlook Account in Desktop Outlook App

Display another user's Mailbox in your Outlook Account

If you frequently work with someone else's Mailbox, you will want to display the other person's Mailbox in your Outlook Navigation Pane.

Please follow these instruction within the Desktop Outlook Application.

1. Open Outlook on your PC

2. Click on the File Tab

3. Click on Acount settings

 Click Account Settings

4. Click on Account Settings again (see below)

Click on Account Settings

5. On the E-mail Tab, under Name, click on the Exchange Account, and then  

    click on Change.

Select email address and click on Change

 6. Click on More Settings.

Click on More Settings...

7.  On the Advance Tab, under Open these additional mailboxes, click on Add.

Click on Advanced Tab and Click on Add

8.  Type the name of the mailbox you want to add to your user profile in Outlook,

     and click on OK.

Type in the name of the Mailbox to be added to your profile

9.  Click on Apply and then click OK to add the mailbox name to the your

     user profile in Outlook.

 Click on Apply and then OK to add the mailbox to your user profile in Outlook

The new mailbox will appear on the Navigation Pane every time you open


Every time your open Outlook the New Mailbox appears in the Navigation Pane

 IMPORTANT NOTE: Sent Messages are saved to the Sent Items Folder of the Sender, click here for more information.


 For Mac Users:  Please click here to learn how to Become a delegate or stop being a delegate in

 Outlook 2016 for Mac


Go to How To Guide 

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