Information Services

  • Research IT Support: Software and systems for research projects and individual researchers, including postgraduate research.
  • Room Bookings and Timetabling: Supporting the application used for timetabling and room bookings.
  • Sanitisation and Destruction of Electronic Media: This service provides for the safe erasure and/or physical destruction of electronic media devices including hard disks USB pen drives CDs DVDs floppy disks and magnetic tapes.
  • Security Services: The IT Services Department provides a software update management service through maintenance windows, compliance reporting and automatic enforcement. Updates are tested and released on a monthly schedule to all domain joined Windows computers. The IT Services Department also ensures that virus definitions are kept up to date on domain joined computers using F-Secure antivirus.
  • Password Manager - Staff (Self Services): Registered users can reset their UCC email password using this service.
  • SharePoint: SharePoint allows you to collaborate and share documents and ideas with both colleagues and external users.
  • Smartcard Service: Smartcard is a payment service used in UCC. It works via Staff and Student ID cards. Currently it can used by students to pay for printing. The service is managed by the Smartcard Office.
  • Smartphones & Tablets (Mobile Services): Get help connecting your device to the Wi-Fi and other mobile device support
  • Software: The Combined Higher Education Software Team, "CHEST" project negotiates special deals for the purchasing and licensing of software for third level educational institutions.
  • SQL Server DBA: Installation, configuration and management of SQL Server systems. Defining UCC standards, procedures and documentation. Liaising with software providers to ensure compliance with UCC SQL Server standards and connectivity to their applications. This service underpins many applications including Alumni Management and Pensions. This service is provided as part of IT Services projects to install new or upgrade applications for UCC systems. We do not provide a DBA service on a request basis.
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Information Services

Seirbhísí Faisnéise

Boole Library, University College Cork

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