The CUSTOMISE (Comparing and Understanding Tailoring Methods for Implementation Strategies in Healthcare) study is funded through a Health Research Board (HRB) Research Leader Award (2020-2025)Dr Sheena McHugh is the Principal Investigator on this five-year programme of research. The award will support research on the process and impact of tailoring strategies to implement evidence-based interventions and build capacity and collaborations in implementation science. The research programme focuses in the first instance on improving care for older people and people with diabetes, two groups prioritised in the national healthcare strategy, Sl√°intecare. As part of the HRB Research Leader Award, we will train researchers and practitioners involved in implementation to build expertise in Ireland and establish a network of people interested in this topic.

Why are we doing this research?

Our two main research questions are:

  1. How can we accurately, efficiently, and effectively tailor strategies to support the implementation of evidence-based interventions for older people and those with complex chronic conditions, to enhance implementation effectiveness and subsequently improve quality of care and health outcomes?
  2. How can we strengthen partnerships between researchers and health service organizations to build capacity, support integrated knowledge translation, and increase use of research in the health service for the benefit of service users?

The research programme comprises of a number of work packages.


Riordan F, Curran GM, Lewis CC et al. Characterising processes and outcomes of tailoring implementation strategies in healthcare: a protocol for a scoping review [version 1; peer review: 1 approved with reservations]HRB Open Res 2022, 5:17 (

Health Implementation Research Hub

School of Public Health, Western Gateway Building, T12 XF62,