Talk So People Listen: Applying the Parent–Adult–Child Model at Work

Understand and Use the Communication Code for Team Success

Participant Group: All Staff 

Facilitator: Reg Friddle, Preferred Future

Overview

This practical session will examine 'Ego States' (Parent, Adult, and Child) and their impact on communication. Balancing these states is crucial for effective interpersonal interactions and essential for healthy communication.

Overall goal: Increase self-awareness. Pay attention to your own and others' behaviour to identify which ego state is dominant in different situations. Use this self-awareness to be more choiceful in your communication approaches.

Learning outcomes

By the end of this interactive online workshop, you will be able to

• • Define the three Ego States: Parent, Adult, and Child.
  • Identify which Ego State you typically operate from.
  • Recognise Ego States in others.
  • Apply the Ego States model to enhance your understanding and appreciation of others
  • Adjust your communication style to engage more effectively with colleagues, students and others.
  • Take away simple commitments to actions and behavioural shifts.

Date: Wednesday 21^st January 2026

Time: 10am - 11.30am

Location: Zoom

Book your place Via ESS (Bookings will open 2 or 3 weeks beforehand)