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Difficult Conversations Part I – Supportive and Sensitive Conversations (for managers)

Participant Group: Managers / Team Leaders / Supervisors

Facilitator: Centre4Learning

Overview

  • Explain what you can do as leader to support others through your conversations
  • Underline the importance of emotional intelligence and how to really connect with your people
  • Prepare for and practice supporting others through sensitive conversations
  • Practice the key skills of listening, questioning and showing empathy
  • Build self-awareness – get to know your communication style and how to flex to become even more effective

 

Date: Monday 24th March 2025

Time: 9.30am - 12.30pm

Location: Zoom

Book your place Via ESS 

 

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60

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