Communicating Effectively in Difficult Situations

Facilitator: Reg Friddle, Preferred Future


This interactive and engaging course will ensure that delegates leave with:

• A foundation knowledge of the Duty of Respect and Right to Dignity Policy
• The practical skills to communicate clearly and assertively when encountering difficult situations
• The confidence to have ‘difficult’ conversations with others
• Practical skills in making potentially “difficult conversations” less “difficult"

Updated: July '21


**To see all scheduled workshops, please go to our space on workvivo. Workshops are advertised about 2 or 3 weeks beforehand, and once advertised they will be available to book via ESS. Our adverts go out every Tuesday.**

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60