.png)
Managing a Food Recall with Confidence
This is a two-day in-person training course, held in UCC. The course will run on the 28th and 29th of September 2026.
The genesis of the programme stems from the current and ongoing Food Recall challenges we see facing food and beverage businesses. Having in place a robust plan, together with trained and competent team members is now a must for everyone involved in the food and beverage chain. The programme will take participants through the various stages of managing a food recall, clearly identifying and establishing the key building blocks and processes involved, enabling food and beverage businesses and their teams to manage and communicate any potential food recall efficiently, effectively, and with confidence.
The programme has been designed and developed with funding provided by Taste 4 Success Skillnet and its member companies.
Who should attend?
This course is designed for professionals working across the food and beverage industry who have responsibility for product safety, quality, compliance or crisis management, including:
- Senior Managers and Business Owners
- Manufacturing, Operations and site Managers
- Regulatory Affairs and Compliance professionals
- Food Safety and Technical Managers
- Supply Chain, Logistics and Distribution Managers
- Procurement and Purchasing professionals
- Customer Service and Consumer Affairs Managers
- Anyone responsible for developing, implementing or managing a product recall programme
Programme Outline
What will you learn on this course?
This two-day programme combines expert guidance with practical, real-world experience to help your organisation prepare for, manage and recover from a product recall.
Day 1 – Product Recall Management
Gain a comprehensive understanding of the regulatory and legal requirements for product recalls, industry best practice and the expectations of third-party certification standards. You will learn how to:
- Understand your legal and regulatory obligations during a product recall.
- Develop and implement a robust, compliant product recall procedure.
- Understand the requirements of recognised food safety certification standards.
- Identify potential weaknesses in your recall process and strengthen your organisation's preparedness.
- Apply practical tools and best practices drawn from real industry experience.
Day 2 – Crisis Communications
An effective recall requires clear, timely and confident communication. On Day 2, you will learn how to:
- Develop an effective crisis communication strategy during a product recall.
- Communicate confidently with customers, regulators, suppliers, employees and the media.
- Protect your organisation's reputation while maintaining stakeholder trust.
- Prepare key messages and responses for high-pressure situations.
- Apply your learning through a realistic crisis management simulation exercise.
Lead Trainers
Day 1 is delivered by food safety specialists Karina O'Connor and Siobhán Ní Laocha of Biasure, who bring extensive experience in quality management, regulatory compliance, auditing and training across the food manufacturing, food service and artisan food sectors.
Day 2 is led by Eimear O'Brien of Lunasa PR, an experienced communications and crisis management specialist with extensive expertise in supporting organisations across the food sector.
Course Fee
Course Fee: €1000
Taste 4 Success Skillnet is delighted to fund this inaugural programme at 50%, reducing the cost for participants for the two day, expert-led programme to €500
Registration
For further details contact:
Clair Hoare
Programme Manager
Food Industry Training Unit
School of Food and Nutritional Sciences College of Science,
Engineering and Food Science,
University College Cork
email: clairhoare@ucc.ie