Support Details

At this time we can only accommodate ESS queries by email. This is in order to ensure all support calls are tracked and dealt with in a sequential manner. 

  • Please click on the following link https://servicedesk.ucc.ie and choose the ess@ucc option for all password resets and general ESS queries
  • Please email all Payslip related queries to payrollqueries@ucc.ie
  • If your account is locked or you have browser, remote access or Office365  problems please email helpdesk@ucc.ie
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