Q How can I contact the Disability Support Service?

A. It is located at South Lodge, College (walk up between the Boole Library and the O’ Rahilly Building. South Lodge is the cottage on your left). The phone number is 021-4902985 and email address is dssinfo@ucc.ie. The website address is https://www.ucc.ie/en/dss/


Q As a student with a disability how can I avail of support in UCC?

A. To avail of supports coordinated by the Disability Support Service, you must first register with the Service. Please note that the provision of appropriate medical verification is essential to the registration process. Examples can be seen at http://accesscollege.ie/dare/providing-evidence-of-your-disability/ but if you have any queries please do not hesitate to contact the Service.

As we are updating our Registration Process students wishing to register with the Disability Support Service should email the service at dssinfo@ucc.ie or contacted us by phone 021 4902985.


Q Is it a confidential Service?

A. Yes, all sessions are completely confidential, and will only be revealed to staff with your consent and in line with our Data Protection Policy.


Q What is the DARE scheme and how does it relate to UCC Disability Support Service?

A. The Disability Access Route to Education (DARE) is a third level alternative admissions scheme for school leavers whose disabilities have had a negative impact on their second level education. DARE offers reduced points places to eligible school leavers who, as a result of having a disability, have experienced additional educational challenges in second level education. DARE is for school leavers with a disability under the age of 23 on 1st Feb of the year of application to college.


Q Is the Disability Support Service Orientation instead of the Main College Orientation or must I attend both?

A. As a DARE entry student, you must attend the relevant Disability Service Orientation and the main University Orientation. The Disability Service orientation is mandatory in order to avail of the Disability Service supports and will usually take place the last week of August. You will receive separate correspondence via email or letter giving you details about both.


You can also find further information on Orientation dates for your year of entry on our website https://www.ucc.ie/en/dss/


Q I didn’t enter UCC through the DARE scheme but I do have a disability can I register with the Disability Support Service?

A. Provided you have appropriate medical verification of your disability you can register with the Service. Examples can be seen at http://accesscollege.ie/dare/providing-evidence-of-your-disability/ but if you have any queries please do not hesitate to contact the Service.


As we are updating our Registration Process students wishing to register with the Disability Support Service should email the service at dssinfo@ucc.ie or contacted us by phone 021 4902985.


Q What categories of disability does the Disability Service support?

A. The DSS supports over 1,400 students with a wide range of disabilities/ learning difficulties. Students registered with the Service include students


  • with sensory and physical disabilities,
  • with significant on-going illnesses
  • with a neurological condition
  • that experience mental health challenges,
  • with specific learning difficulties such as dyslexia/ dyspraxia/ dysgraphia and students with Asperger Syndrome.


Q How are my specific supports identified?

A. After registration with the DSS, students will meet with a Disability Advisor who will work with them to complete a Needs Assessment. This will entail

  • a student outlining the impact their disability has had on their education to date
  • looking at the academic course requirements of their current course of study

On completion of the Needs Assessment, a Disability Advisor will outline the Reasonable Accommodations to be implemented and these will be communicated to the student, Academic Department and other relevant departments such as Student Record and Exams via ITS.


Q What supports can I avail of from the Disability Support Service?

A. Depending on the nature of the disability and the Reasonable Accommodations identified in the Needs Assessment students may access a variety of supports examples of these include:


  • Alternative Exam Arrangements
  • Lecture Capturing
  • Access to an educational assistant
  • Transport support for students with a mobility difficulty
  • Learning Support
  • Assistive Technology Assessment and Training
  • Access to text in Alternative Formats
  • Specific support for placement


Details of supports can be found at www.ucc.ie/dss


Q Is it possible to have alternative arrangements for examinations and assessments?

A Yes. Your Disability Advisor can advise you on this and will link with Student Records and Exams to ensure that the agreed exam arrangements are in place. Please be aware that there are deadlines that need to be adhered to, missed deadlines may result in alternative accommodations not being put in place until the next semester

  • Semester 1 is mid October.
  • Semester 2 is the end of January

Please check our Website for exact dates at the beginning of September. https://www.ucc.ie/en/dss/


Q I am an International Student; can I register with the Disability Support Service?

A. If you are a student from outside the EU you must apply through the International Education Office, UCC. You should contact the UCC Disability Support Service before you arrive, so we can advise you on the type of support available. You should register with the Disability Support Service as soon as you arrive in UCC. You will need to bring a copy of your disability documentation from your home university. A letter listing your exam accommodations is not sufficient. Please note reasonable accommodations that apply in your home country may not be applicable in UCC.


Q If I have difficulties during the academic year, what should I do?

A. If difficulties arise as a result of disability you should make contact with a member of the Academic staff, the Disability Representative in your department or your Disability Advisor in the DSS as soon as possible.


Q Is there someone I could meet to discuss financial matters/difficulties?

A. Yes, UCC has a Student Budgeting Advise Service. For more information please visit http://www.ucc.ie/en/studentbudget/


Q How do I get a screening for Dyslexia?

A. Students must first complete an online application form to indicate their interest in applying for dyslexia screening. A link to an online screening tool will be emailed to you and login details. You will be contacted after you take the screening and emailed your results by the Advisor to Students with Specific Learning Difficulties. The screening service is free and available to UCC registered students. It does not provide a diagnosis or allow you register with the DSS, but it does provide you with information about your learning. Students must consider the results along with other factors, to make a decision as to whether they need to meet with a relevant professional about further testing. For more information please visit http://ucc.ie/dss


Q What does Learning Support involve?

A. Our learning support programme for students is called Learning+ and is open to all students registered with the DSS with dyslexia and dyscalculia. Following a needs assessment with your advisor you may be able to avail of the following:


* One to one dyslexia tuition for reading, note-taking, spelling difficulties, organisational skills, maths advice, revision and memory techniques.

* One to one writing tuition (this is not a proofreading service, rather a writing support service)

* Assistive technology advice and training

* Dyslexia resource library


We also offer support to students with Dyspraxia/DCD and ADD. This takes the form of being assigned a mentor, where needed. The mentor can assist students to keep on track with assignments and deadlines, create a study plan and assist with finding the lecture venues and managing your timetable and liaising back with the DSS. To find out more please visit http://ucc.ie/dss/current/


Q Can the DSS help me to find employment?


A. The DSS Careers Advisor supports students registered with the Service by

  • providing advice and guidance to students in relation to career planning, CV’s, interviews, disclosure among other careers issues.
  • delivering careers and employability skills related workshops for students with a view to preparing students for the transition to employment.
  • liaising with employers to facilitate a Mentoring Programme and a Summer Internship Programme for DSS students.


Q I’m looking for a job, should I disclose my disability?

A. Disclosure means different things to different people. You will need to make a decision about disclosure whether or not your disability is visible. Disclosure is a choice and like all choices it has consequences.

Disability Support Service

Seirbhís Tacaíochta do Dhaoine faoi Mhíchumas

South Lodge, UCC, College Road, Cork