Continuous Improvement

Q4 2018 Site Improvements

The following items will be included in our second round of site improvements. 

ItemDescriptionBenefitStrategic ImpactPriorityStatusExpected Delivery
Ability to switch off default content for specific courses

We have a small number of courses that do not fit into our current postgraduate template. We are working within the current framework to ensure the correct information is up there for every course where possible but we have identified a small number of courses where the template does not work for them.

 Could we look at removing the standard text for these courses, or have a blank template to fill out manually?

UCC is not liable for incorrect information on our prospectus (information regarding application fee and application process). User experience is much better. User will experience one version of truth, not conflicting and confusing information by putting in bold text to override the standard paragraph. The solution will help us deal with the other courses of a similar nature.  Student Recruitment  P1 - Urgent Approved for Development 15 December 2018
Make the Site Name a link to the homepage of a given site 

Hi, we find it very hard to get back to the landing page of our own office/section site when we are looking up information. We believe our users have the same problem. They search for information and then try to get back to the landing page to seek additional information they cannot do that easily. If you click the UCC logo you are on the UCC homepage and back at square one. Could we please make the text  to the right of the UCC logo clickable so that users can easily go back to our homepage? We know we can put a 'Home' button on the navigation under the main banner, but this doesn't solve the problem when someone is deeper in the site.

We also need to make this link a H1.

Huge benefit in being able to go back to the main navigation of our site with ease while browsing. Alternative is people are lost and have to restart search to get back to landing page.  Student Recruitment  P2 - High Approved for Development 15 December 2018
Make landing page content below the fold more obvious 

Landing page banners take up most of the content "above the fold", meaning any content below the fold is lost (e.g. the green circles below the banner on the homepage). Several people have mentioned this to us. We need to look at ways to either bring more content above the fold, or at least highlight to users that there is more to look at.

Also, the banner only displays at the top of the page - we should be able to reuse this module further down the page and on inner pages.

We also need to reduce the overall space between blocks on homepages see https://www.ucc.ie/en/research/ for an example (between menu and spotlight, between spotlight and news block) Look at eliminating space under banner

Enhanced end user experience, better content journey  Highlighting Teaching and Learning Experience, Highlighting Research Impact, Highlight Civic and Community Engagement, Highlight Diverse Working Environment  P2 - High 

Approved for Development

15 December 2018
Enable General Content to display well on landing page  Increase the padding / margin on general content when used on landing page so that it is not right up against the browser edge / We need some type of text content for the 2017 Home page layout. As you can see from the link provided people are using general content and it looks appalling.   Better user experience, improved visual appearance  Student Recruitment  P2 - High  Approved for Development 15 December 2018
Display year on news items  News item to display the year as well as the day and month Ensure users know how relevant news is in the current climate   Highlighting Teaching and Learning Experience, Highlighting Research Impact  P2 - High Approved for Development 15 December 2018
Allow external links to be opened in new windows Any content type that allows an external link MUST allow the moderator to add a target = new window It will make a lot of our content types better, allowing moderators to use best practice when it comes to linking to external sites  Student Recruitment, Highlighting Teaching and Learning Experience, Highlighting Research Impact, Highlight Civic and Community Engagement, Highlight Diverse Working Environment  P3 - Medium Approved for Development 15 December 2018
Make contact details content type address fields more flexible  Update the Contact Details content type so that it doesn't force people to take the general location (remove that list altogether) and just have a form field for the address. Until we have consistent address structure data, we are making people put innaccurate address info on their sites  It will stop us being wrong and presenting incorrect address information  Student Recruitment, Highlighting Teaching and Learning Experience, Highlighting Research Impact, Highlight Civic and Community Engagement, Highlight Diverse Working Environment  P3 - Medium Approved for Development 15 December 2018
Facilitate long content better  Previously we have a content type that could be expanded and contracted. I feel we need something back that operators in a similar way. This is especially necessary on long detailed pages. Such as the FAQ on the link below. If a page could be searchable in and off its self that would be great too. / In the example link above the link circles are being used to simulate a page containing tabs. Perhaps we need a content type that would allow you to step through a number of steps via a tabbed interface in the one page. For example: https://www.w3schools.com/howto/howto_js_tabs.asp and or this https://www.w3schools.com/howto/howto_js_full_page_tabs.asp this too
https://www.w3schools.com/howto/howto_js_vertical_tabs.asp

LONG CONTENT
 
I feel it would make long pages a lot more user friendly and aid users in finding information quickly / UCC has a lot of long form text as certain processes are very complex. I feel being able to display content in a tabbed manner would allow people to easily step through such process with ease  Student Recruitment, Highlighting Teaching and Learning Experience, Highlighting Research Impact  P3 - Medium Approved for further consideration
Default cursor to search box when search is opened  When using the search function, after clicking a user then has to click in the search box before typing. If you could make it so that text is automatically directed to the search box that would greatly enhance the usability and user friendliness of this function.  It would greatly enhance the usability and user friendliness of the search function.  Highlight Diverse Working Environment  P3 - Medium Approved for Development 15 December 2018
Modify 2017 Profile for better display When adding a single profile would it be possible to not have the small circle appear at the bottom  I think it would look much better.   Student Recruitment, Highlighting Teaching and Learning Experience, Highlighting Research Impact, Highlight Civic and Community Engagement, Highlight Diverse Working Environment  P4 - Nice to Have Approved for Development 15 December 2018
Option to share pages by email Allow pages to be shared by email Allow our online viewers to share information with other interested parties. It should be easy enough to record how many items are shared and the actual benefit can be reviewed Student Recruitment, Highlight Civic and Community Engagement, Highlight Diverse Working Environment P4 - Nice to Have Approved for Development 15 December 2018
Better homepage content item layouts Align any content items (such as carousel block items or link circle items to the centre of the block so that they look good when there is only a couple of logo / circle items) Better visual quality Highlighting Research Impact   P4 - Nice to Have  Approved for Development 15 December 2018

Digital Estate Working Group

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