Student FAQs



The following are a list of Frequently Asked Questions

Q1. I am interested in more information on the postgraduate programme in Older Person Rehabilitation?

To obtain more detailed information on the programme, please email the programme coordinator Dr. Suzanne Timmons at or contact the programme administrator at 021 462 7347 or email

Q2. Can you tell me when the postgraduate programmes (i.e. PGCert, MSc in OPR and Dementia) commence?

The start dates are posted on the UCC website, click on each of the following: PGCertMSc

Q3. Do you have contact dates for when CPD modules commences?

The provisional dates are posted on the CPD website at CPD Website or you can contact the office (021 4902872) to obtain the dates if not yet uploaded to site.

Q4. I work fulltime so is it possible to do the programme on a part-time basis while continuing to work fulltime?

YES, you can continue to work fulltime while doing the programme part-time.  The majority of our students work fulltime.

Q5. What are the fees for the programme and individual CPD modules?

The fees for each of the programmes are on the UCC website, click on the following for details: PGCertMSc 

Q6. Can I avail of student funding (i.e. grants, sponsorship, etc.)?

Information pertaining to student funding can be found by clicking on this link student assistance OR you can email:

Q7. How do I apply and when is the closing date for applications?

For instructions on how to apply and closing dates please click on the following link HOW TO APPLY

Q8. Does the programme offer job placement or internships?

NO, at this present time it does not.

Q9. If I have a queries about the application process who can I contact?

For general enquiries or information, please contact the Graduate Studies Office, 2nd Floor, West Wing, Main Quadrangle, UCC.  Their contact details are:

Tel +353 21 490 2876
Fax +353 21 490 1897

Q10. Who can I contact if I have a Fee query?

The Fees Office is located on the first floor of the North Wing of the Main Quadrangle in UCC.

Our opening hours are as follows: 

Monday 10:00-1:00pm; 2:00 - 5:10pm
Tues-Friday 9:00-1:00pm; 2:00 - 5:00pm
Tel: +353 21 490 3929/2365

Q11. How do I register for a module for the upcoming semester?

All registration queries will be handled by the Student Records and Examination Office.  See contact details below:

Dept Name Address Tel Fax Email

Student Records and

Examination Office

West Wing, UCC +353(0) 214902422 +353(0) 214903448

Q12. How do I see the modules I am enrolled in?

The UCC Canvas tab will display any modules you are enrolled in, as well as announcements and calendar items relating to these modules.  You may not see all your modules if your lecturer has not made them available on the system.

If you have any further queries regarding your Canvcas account please email

Q13. I have queries about the modules who can I contact?

You should contact the programme administrator at +353 21 462 7347 or email: 

Q14. I have a registration letter but why haven't I received my student card?

If you have queries pertaining to your student card, please contact the Student Records and Examination Office - details below:

Name Student Records and Examination Office
Tel +353(0) 214902422

Q15. How do I get my Student Card?

ID cards for First Year students will be issued on completion of registration and orientation.  This ID card will be for the duration of the student's programme of study and will be validated each year on payment of the relevant fee.

ID cards for Ongoing students, which are for the duration of the programme, will be validated at the start of the new academic year provided that the student registers online and pays the relevant fee.

Replacement ID Cards can be obtained from the Student Records and Examinations Office on payment of a fee of 20 euro.

If you need additional assistance, please contact the Student Records and Examination Office at +353 21 490 2422 OR email:

Q16. I have received my student card but my log-in details won't work on Canvas, what should I do?

  • You must be a fully registered student to logon to Cancas.
  • If you cannot see all your modules on Canvas, it means that either your lecturer has not enabled your module, or you are not fully registered for that module.
  • To see which modules you are registered for, log onto and go to MyUCC Student Administration.
  • In all cases, please allow a day or so for your registration information to be reflected on Cancas.
  • Lecturers - please contact us at if you have problems with your module list or have logon difficulties.

Q17. How do I register for Canvas?

  1. Go to
  2. Log-on to Student Portal
  3. Click on the Canvas icon.

Q18. How do I gain access to UCC Libraries?

Please contact the Boole Library information desk at

Q19. What is a Module?

A module is a subject that you study as part of your programme.  Each module will award you either 5, 10, 15, or 20 credits once successfully completed.  Each year of your programme contains 60 credits in total; you must register for your complete 60 credits by selecting the compulsory and/or optional modules available when completing registration.

Q20. Where is the Gerontology Office located?

We relocated from the Western Gateway Building in 2011 and moved to the following location:

Centre for Gerontology and Rehabilitation
School of Medicine, UCC
@ St. Finbarr's Hospital
The Bungalow, Block 13
Douglas Road

Q21. Where can I find lecture material for each module?

Lecture material (i.e. presentation slides, references, etc) will be uploaded on Canvas for students to view prior to the class meeting.

Q22. Where can I get a timetable outlining the schedule/topics for each contact date?

Contact days for Semester 1 and Semester 2 can be found on this website under each individual Programme section. Detailed timetables for each module are available on Canvas at the beginning of each term but these can be subject to change.

Q23. What format should I use when preparing my essay assignments?

These details are all documented in the Student Handbook as well as the Module Handbook and both are uploaded to Canvas at the beginning of each term for each module.  A step by step guideline document is uploaded to Canvas outlining the steps for preparing your assignment. 

Q24. What reference style is required when preparing my final essay assignment?

The standard reference style used in UCC is the Harvard style.

Q25. How should I submit my final essay assignment?

All assignments must be submitted through Turnitin on Canvas. Please see the following web link for the UCC Canvas User Guide.

Q26. If I am taking the Clinical Practicum module (CG6010/CG6017) how does the clinical placement work?  Do I have to select the clinical sites myself or does someone in the programme provide a list of clinical sites?

There are 2 parts to the clinical practicum module - an immersion placement and focused observation sessions. The learning outcomes of the clinical practicum are to integrate theory with practice, and to facilitate the development of reflective and critical thinking skills. With this is mind, the immersion placement can be done in your own place of employment by building a period of reflection into each day. The suitability of your work setting must be discussed in advance with the Practice Education Co-ordinator (PEC) e.g. sufficient caseload of older people/people with dementia, multidisciplinary rehabilitation in progress. Students who do not have access to a suitable unit locally can be accommodated within local rehabilitation units. For the focused observation sessions, students are encouraged to select sessions which expose them to areas of rehabilitation they may not be familiar with - a list of suggested sessions will be provided and the PEC will support you to select those which best meet your learning needs. You can contact the PEC for further information -

Q27. What is the volume of workload like for a module?  For instance, how many assignments do I have to submit?

It differes with each module but the structure usually is continuous in-class assessment (i.e. student participation and communication within class), recommended reading and one final essay assignment (2000-3000 words).

Q28. Is it possible to speak with other students who have completed the programme?

If you would like to speak to other students in the programme you should contact the office and we will make arrangements.  We are working on putting some testimonials on our website for students to view.     

Q29.  Is the programme offered on-line where I don't have to attend in-class lectures.

At this present time the programme is not on-line.  The programme promotes a blended learning approach where content is delivered online via the UCC's Canvas system, through lectures, webinars, workshops and facilitated student led discussions.

Q30. What can I do if I am finding it difficult to continue with the course?

If you are finding it difficult to continue with the course or make a decision regarding what to do in certain circumstances, you should contact the Programme Manager to talk things through. (Telephone no and email address can be found in the Contact Us section). A valuable source of information can also be found at the following link Mitigation / Deferral

Q31. Who can I go to if I have a complaint or grievance involving staff or services of the University?

Information regarding the Student Advisor and Ombudsman can be found at the following link Student Ombudsman











Centre for Gerontology and Rehabilitation

School of Medicine, UCC The Bungalow, Block 13, St. Finbarr's Hospital, Douglas Road, Cork, Republic of Ireland.