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Human Factors - Previous Page

A wider ranging bibliography will be available from the EMMUS web site.

Alty J. L. (1991)
Multimedia - What it is and how do we exploit it? In People and Computers VI Proceedings of the sixth conference on the British Computer Society HCI Specialist Group, HCI'91 Usability Now, 20-23 August 1991, Heriot-Watt University, Edinburgh. pp 31-44.

Anderson, A. H., Newlands, A., Mullin, J., Fleming, A. M., Doherty-Sneddon, G. & Van der Velden, J. (1996)
Impact of video-mediated interaction on simulated service encounters, Interacting with Computers, 8(2), pp193-209.

Anderson, A. H., Mullin, J., Newlands, A., Doherty-Sneddon, G. & Fleming, A-M. (1994)
Video-Mediated Communication in CSCW: Effects on Communication and Collaboration in Workshop on Video-Mediated Communication: Testing, Evaluation, and Design Implications. Proceedings of CSCW ’94 Chapel Hill, North Carolina, 22 October 1994, ACM.

Anderson, A., O’Malley, C., Doherty-Sneddon, G., Langton, S., Newlands, A., Mullin, J., Fleming, A. & Van der Velden J. (1997)
The impact of VMC on collaborative problem-solving: an analysis of task performance communicative process and user satisfaction. In: Finn, K., Sellen, A. & Wilbur, S. (eds.). Video-mediated communication. LEA, Mahwah, NJ : Lawrence Earlbaum Associates.

Barber, P. J. & Laws, J. V. (1994)
Image Quality and Video Communication. In Damper, R; Hall, W. & Richards, J. (Eds.). Proceedings of IEEE International Symposium on Multimedia Technologies & their Future Applications (pp163-178). London. Pentech Press.

Bearne M., Jones S. and Sapsford-Francis, J. (1994)
Towards usability guidelines for multimedia systems. In ACM Multimedia 94. Proceedings of the Second ACM International Conference on Multimedia, San Francisco, California. 15-20 October 1994, pp 105-110.

Bevan N., Bowden R., Corcoran R., Curson I., Macleod M., Maissel J., Rengger R., Thomas C., Dillon A., Maguire M., Sweeney M. (1996)
Usability Context Analysis -a practical guide, v4.02, NPL Usability Services, National Physical Laboratory, Queens Road, Teddington, Middlesex, TW11 0LW.

Bevan N. (1997)
Usability Issues in web site design, In: Proceedings of HCI International '97, San Francisco, 24-30, August 1997, Elsevier.

Blattner M. M. and Dannenberg R. M., eds (1992)
Multimedia Interface Design. New York: ACM Press.

Clarke A. M., ed. (1992)
Human Factors Guidelines for Multimedia, RACE project 1065 ISSUE, HUSAT Research Institute, Loughborough University, The Elms, Elms Grove, Loughborough, Leics. LEl1 1RG, UK.

Clarke A. M., Allison G., Carter C. J., Graham R., Maguire M. C., Parker C. G., Pomfrett S. M. and Stapleton L. J., eds. (1996)
Human Factors Guidelines for Designers of Telecommunication Services for Non-Expert Users. HUSAT Research Institute, Loughborough University, The Elms, Elms Grove, Loughborough, Leics, LEl1 1RG, UK.

Clarkson M. A. (1991)
An easier interface. Byte, February 1991, pp 277-282. This provides a general introduction to the Xerox Information Visualiser - an example of a dynamic visualisation application.

Daly-Jones, O., Monk, A. & Watts, L. (1998)
Some advantages of video conferencing over high-quality audio conferencing : Fluency and awareness of attentional focus, International Journal of Human Computer Studies, 45, 21-58.

Edwards A. and Holland S., eds (1992)
Multimedia Interface Design in Education. Heidelberg: Springer-Verlag.

Edworthy J. and Patterson R. D. (1985)
Ergonomics factors in auditory systems. In Proceedings of Ergonomics International 1985 (Brown I. D., ed.). London: Taylor & Francis.

ETSI (1992)
ETSI Handbook: Human Factors Guidelines for lSDN Terminal Equipment Design, Cedex, France: European Telecommunications Standards Institute.

Finn, K. E., Sellen, A. J. & Wilbur, S. B. (1999)
(Eds. ), Video-Mediated Communication, Mahwah, NJ : Lawrence Earlbaum Associates.

Hapeshi K. (1993)
Design guidelines for using speech in interactive multimedia systems. In Interactive speech technology: Human factors issues in the application of speech input/output to computers, London: Taylor and Francis, pp 177-188.

Heinrich P. (1999)
Computer stimulation. In Educational Computing and Technology, March 1999, Cambridge: Hobsons Educational Magazines, ISSN: 0964-167X, Web:

Hereford J. and Winn V. (1994)
Non-speech sound in human-computer interaction: a review and design guidelines, Journal of Educational Computing Research, 11(3), 211-233.

Holland S. (1992)
Interface design for empowerment: A case study from music. In Multimedia Interface Design in Education (Edwards A. and Holland S., eds). Heidelberg: Springer.

Human-Computer Interaction (1989)
Volume 4, No. 1., Special issue on non-speech audio.

Instone, K. (1997)
Usability Engineering for the Web. Advancing HTML: Style and Substance. Volume 2, Issue 1 (Winter 1997)World Wide Web Journal.

Kaufman, L. (1978)
Perception. The world transformed. New York: Academic Press.

Kouvelas, I., Hardman, V. & Watson, A. (1996)
Lip synchronisation for use over the Internet: Analysis and implementation, Proceedings of Globecom’96.

Krauss, R. M. & Bricker, P. D. (1967)
Effects of transmission delay and access delay on the efficiency of verbal communication, Journal of the Acoustical Society of America, 41, 286-292.

Laurel B. and Mountford S. J. (1990)
The art of human-computer interaction design, Reading, MA: Addison-Wesley, ISBN 0-201-51797-3.

Laurel, B., Oren, T. & Don, A. (1992)
Issues in Multimedia Interface Design. In Multimedia Interface Design. Blattner, M.M. & Dannenberg, R. B. (eds.) ACM Press, Addison-Wesley Publishing Company, New York.

McGurk, H. & McDonald, J. (1976)
Hearing lips and seeing voices, Nature, 264, 510-518.

Monk, A. F. & Watts, L. (1995)
A poor quality video link affects speech but not gaze, CHI’95 Proceedings: Short Papers (pp. 274-275).

Monk, A. F., McCarthy, J., Watts, L. & Daly-Jones, O. (1996)
Measures of process. In M. McLeod and D. Murray (Eds. ) Evaluations for CSCW ( pp125-139), Berlin: Springer-Verlag.

Negroponte (1995)
Being Digital. Hodder & Stoughton.

Nielsen, J. (1999)
The difference between print design and web design. Alertbox column. January 24, 1999

Olson, J. S., Card, S. K., Landauer, T. K., Olson. G. M., Malone, T. & Legget, J. C. (1993)
Computer -supported cooperative work: Research issues for the 90s, Behavior and Information Technology, 12(2), 115-129.

Petersen, M. (1998)
Towards usability evaluation of multimedia applications. Crossroads. ACM electronic publication.

Poulson D., Ashby M., and Richardson S., eds. (1996)
USERfit A practical handbook on user-centred design for assistive technology, Handbook produced within the European Commission TIDE programme USER project. HUSAT Research Institute, Loughborough University, The Elms, Elms Grove, Loughborough, Leicestershire, LEll 1RG,UK.

Reisberg, D., McLean, J. & Goldfield, A. (1987)
A lipreading advantage with intact auditory stimuli. In B. Dodd & R. Campbell (Eds. ), Hearing by Eye : The Psychology of Lipreading, London : Lawrence Earlbaum Associates.

Rimmel, A. N., Hollier, M. P. & Voelcker, R. M. (1998)
The influence of cross-modal interaction on audio-visual speech quality perception, Presented at the 105th AES Convention, San Francisco, CA.

Sasse, M. A., Biltung, U., Schulz, C. D. & Turletti, T. (1994)
Remote seminars though multimedia conferencing : Experiences from the MICE project, Proceedings of INET’94.

Schmandt C. (1993)
From desktop audio to mobile access: opportunities for voice in computing. Harston, H. R. & Hix, D. (eds.) Advances in human-computer interaction. Vol 4. Ablex, 1993, pp251 - 283

Sellen, A. J. (1995)
Remote Conversations: The Effects of Mediating Talk With Technology Human-Computer Interaction, 10: 401-444.

Shneiderman, B. (1997)
Designing information abundant web sites: issues and recommendations. In S. Buckingham Shum & C. Knight (Eds.) "Web Usability" (special issue) International Journal of Human-Computer Studies, 47(1), pp 1-222. (

Shneiderman, B., Byrd, D. & Croft, W.B. (1997)
Clarifying Search: A User-Interface framework for text searches. D-Lib Magazine, January 1997.

Shneiderman B. (1992)
Designing the user intetface. Strategies for effective human computer interaction, Reading, MA: Addison-Wesley. ISBN 0-201-16505-8.

Smith, P.A., Newman, I.A. & Parks, L.M. (1997)
Virtual hierarchies and virtual networks: some lessons from hypermedia usability research applied to the World Wide Web. In S. Buckingham Shum & C. Knight (Eds.) "Web Usability" (special issue) International Journal of Human-Computer Studies, 47(1). (

Summerfield, Q. (1992)
Lipreading and audio-visual speech perception, Philosophical transactions of the Royal Society of London, B335, pp71-78.

Tang, J. C. & Isaacs, E. (1993)
Why do Users Like Video? - Studies of Multimedia-Supported Collaboration. Computer Supported Co-operative Work (CSCW) 1: 163-196.

Tang, J. C.; Isaacs, E. A. & Rua, M. (1994)
Supporting Distributed Groups with a Montage of Lightweight Interactions. CSCW ’94 conference proceedings (pp23 -34) October 1994 Chapel Hill, NC, USA. ACM.

Tauscher, L. & Greenberg, S. (1997)
How people revisit web pages: empirical findings and implications for the design of history systems.

Tucker P. and Jones D. M. (1991)
Voice as interface: an overview., International Journal of Human- Computer Interaction 3 (2) 1991 pp 145 - 170

Tufte E. R. (1990)
Envisioning Information. Cheshire, CT: Graphics Press.

Veinott, E. S., Olson, J. S., Olson, G. M. & Fu, X. (1997)
Video matters! When communication ability is stressed, video helps. CHI'97

Watson, A. & Sasse, M. A. (1996)
Evaluating audio and video quality in low cost multimedia conferencing systems, Interacting with Computers, 8(3), pp255-275.

Watson, A. & Sasse, M. A. (1997)
Multimedia conferencing via multicast : determining the quality of service required by the end user, Proceedings if AVSPN’97.

Watson, A. & Sasse, M. A. (1998)
Measuring perceived quality of speech and video in multimedia applications, Submitted to ACM Multimedia.

Waterworth J. A. (1992)
Multimedia Interaction with Computers: Human Factors Issues. Chichester: Ellis Horwood.

Whittaker, S. (1995)
Rethinking Video As A Technology For Interpersonal Communications: Theory And Design Implications. International Journal Of Human-Computer Studies. 42: 501-529.

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