BASELINE Project Links to Resources page

Links to Resources and Related Projects

If you are a site owner and the information provided here is inaccurate, please let us know and we will try to correct the information as soon as we can. If you feel your site should be included in this list and isn't, then again, please let us know, following the information format on the list as it is.

The structure of this page is as follows:

Sites of projects supported by the European Commission
Sites of organisations belonging to the European Usability Support Centres network
Some official European Commission sites in the Telematics Applications Program
List of resource and link sites to do with usability engineering

Sites are presented in alphabetical order.

WARNING!

Sites of projects supported by the European Commission

BSCW:: The goal of the project is the development and enhancement of the BSCW Shared Workspace System which provides facilities for collaboration over the Internet and the WWW in particular. The BSCW system is based on the notation of a shared workspace, a joint storage facility that may contain various kinds of objects such as documents, tables, graphics, spreadsheets or links to other Web pages. The software developed within the project is publicly available for download. Furthermore, BSCW runs a public BSCW server at http://bscw.gmd.de/ where everyone is invited to establish their own workspaces and use them for collaboration with friends and colleagues.
CoopWWW:: A comprehensive set of interworking tools for efficient group co-operation using the World-Wide Web (WWW). The emphasis was on the co-operation requirements of technical and management professionals working in different organizations and using heterogeneous technical environments.
ETHOS:: A horizontal observatory service to the Telematics Applications Programme.
EMMUS Project - Methods Deliverable:: The now ended EMMUS project created a hypertext document about usability methods in the development of multi-media products. This deliverable contains a number of different views of the process, and some case studies. It is highly interactive.
FLUIDS:: The project provided a software environment for building intelligent interfaces for decision support systems by using reusable building blocks (adaptable to the requirements of different systems and users) and a methodology for designing and developing interface models.
IESERV:: IESERV provides a suite of support and information services both to assist the consortia developing projects in the Information Engineering sector, and to disseminate the results of their work more widely. IESERV acts as a clearing house for information from the consortia themselves, and for resources of potential interest from other initiatives both within and beyond the European Commission. In keeping with the spirit of the Telematics Applications Programme, most of this communication is electronic, and publicly accessible. The IESERV Web site provides a wealth of news, reports, reference materials, and links to other sites of interest, as well as a communication channel for the many organizations in the various consortia.
INCLUDE:: The INCLUDE project is a 4 year co-operation between the main European experts on the issues of telematics applications and elderly/disabled people with the goal to ensure that issues of importance for these groupings are optimally addressed at programme, sector and project level within the Telematics Programme.
INUSE:: This is a support project sponsored by the European Commission with the objective of collecting and disseminating information about methods for the human-centred design and evaluation of information technology products. The INUSE site contains much reference material and documents generated during the project as well as references to the EUSC network.
MEGATAQ (Metrics, Guidelines and Quality):: Information on: Guidelines for assessing interface usability; Methods for measuring impact of network performance on users; Techniques for assessing users' communicative behaviour; Tools for exploring the impact of telematics applications on co-operative work.
NECTAR:: Networked Electronic Storage and Communication of Telematics Applications Results
NESSTAR:: Creation of a Software Browsing Tool for the Social Science Data Archives of Europe: good indexed collection of documents as well.
RESPECT:: European Commission supported project focussing on requirements gathering, collating, and validating. A collection of methods was compiled, as well as a requirements handbook and guides for handling requirements when targeting populations with special needs. The web site contains much downloadable material from the project.

Sites of organisations belonging to the European Usability Support Centres network

CURE Center for Usability Research and Engineering:: CURE is an independent competence centre established at the department for advanced computer engineering (institute for applied computer science, University of Vienna). They have been working in an interdisciplinary team for many years and are very experienced in the field of Usability Engineering.
Fraunhofer Institute for Industrial Engineering (IAO):: The Fraunhofer Institute for Industrial Engineering (IAO) Department for Interactive Systems is concerned with all aspects of designing, implementing and evaluating interactive systems in office, manufacturing and home environments.
Human Factors Research Group (HFRG):: This group has a long record of industrial consultancy in HCI as well as involvement in the various EC programmes in this area. They are the developers of the SUMI questionnaire, and with Nomos AB, the co-developers of the WAMMI (web site) questionnaire.
HUSAT Research Institute:: HUSAT (Human Sciences and Advanced Technology) at Loughborough University, have wide experience of human aspects of advanced technology in many application areas, based on the concept of user-centred design.
Multimedia Communication Group:: The Multimedia Communications group provides both technical support and human factors services to organisations implementing multimedia systems, internet sites and video conferencing.
National Physical Laboratory Usability Services:: NPL Usability Services is based in South-West London, and provides training and consultancy in methods and techniques for user-centred design
Nomos Management AB:: A Stockholm-based company specialising in the design of corporate systems and web sites, usability process improvement, and usability testing and measurement.
SINTEF Unimed:: SINTEF is a national centre in Norway in the field of rehabilitation engineering. It provides information on the requirements and design for the elderly and disabled.

Some official European Commission sites in the Telematics Applications Program

Education and Training:: Official home page of the Education and Training sector
Elderly and Disabled Sector:: Official home page of the Disabled and Elderly sector. Numerous projects, many of which take usability engineering issues extremely seriously.
Information Engineering:: Official home page for the Information Engineering sector of the Telematics Applications Programme. See also the homepage of the dissemination action of this sector, IESERV, for a rich compendium of resources and information.
Telematics Engineering:: Official home page of the Telematics Engineering sector. Contains some interesting reviews and news items as well as an index to the TE projects.
Telematics Programme:: Official home page for the EU Telematics programme, very useful links to sectorial activities, as well as general EC Telematics information.

List of resource and link sites to do with usability engineering

Ameritech Test Town:: Collection of resources and references by Ameritech Corp. on usability engineering.
Ameritech User Interface Standards:: Guidelines based on appropriate human factors research and experience, and on the best practices of the field. To be used at your own risk! Authors have received many requests for copies of these documents in the past, and would like to make them available to anyone who would like them.
Bad Human Factors Designs:: Some amusing examples of badly designed objects, some commentary.
Chauncey Wilson's User Interface Design Bibliography:: Annotated collection of books on HCI. Well selected.
Display Screen Regulations - An employer's guide:: by Tom Stewart of System Concepts Ltd. Much other useful information on this site.
European Multi-Media Usability Services (EMMUS): The now ended EMMUS project created a hypertext document about usability methods in the development of multi-media products. This deliverable contains a number of different views of the process, and some case studies. It is highly interactive.
Gary Perlman's Suggested Readings in HCI etc.:: Index of readings in Usability Engineering, well-maintained and frequently visited.
Guidelines for Designing User Interface Software:: An ftp site containing Smith & Mosier's classic guidelines for computer system interfaces.
HCI Bibliography:: A free-access online bibliographic database on Human-Computer Interaction. The HCI Bibliography includes entries with title, author, date, pages, and publication, with keywords, abstracts, tables of contents of articles, additional reference information when available.
HCI Resources: Research Labs and Projects:: List arranged geographically, many US labs.
HCI Resources: WWW-related issues:: Useful list of resources to do with usability and the WWW.
Human Factors and the Web:: Downloadable proceedings of the Human Factors and the Web conference (since 1996).
Human-Computer Interaction Resources on the Net:: Mikael Ericsson’s collection of information related to Human-Computer Interaction (HCI).
Human-Computer Interaction Resources Network:: Frequently updated set of web pages with information about resources, definitions, conferences, and tutorial articles written by Thomas Wolfmaier.
IBM HCI Works:: Lots of useful information if somewhat 'gadgety' in style. The web site itself is worth a visit.
Index of HCI-Related Material:: Hans de Graaff's Index contains information on HCI Bibliography, newsgroups, mailing lists, conferences and workshops, books and other publications, book reviews and announcements, research groups, and related information sources.
Multimedia History and Resources:: A collection of links and resources about the development of multi-media applications, by the Online University.
Interactions: User Interface Guidelines and Standards:: An up-to-date resource of information on user interface design.
Interface Hall of Shame:: An irreverent collection of examples of common interface design mistakes.
ISIS Information Architects Inc.:: Notable for their 'halls of fame' and 'shame'.
LUCID Computing:: The LUCID (Logical User Centered Interaction Design) framework.
MUMMS Questionnaire:: Multi-media software evaluation questionnaire. Information and resources.
MUSIST Oline Style Guide:: This Style Guide is a result of the ACTS project MUSIST (Multimedia User Interfaces for Interactive Services and TV, AC0010).
Productivity Through Technology:: A guide and resources for creating user interfaces and web sites that are obvious, discoverable, and usable.
Style guide for online hypertext:: Written in the early days of the web, explaining a lot of background material, occasionally dated, always relevant.
SUMI Homepage:: Software Usability measurement Inventory homepage.
The earcons home page:: The Glasgow Interactive Systems Group (GIST), (University of Glasgow). A collection of resources about non-speech audio and HCI.
Tips & Tools WWW Resources: Human-Computer Interaction:: Kathy E. Gill’s collection.
UI Index:: The UI Index is a list of pointers to internet information about software user interface topics. Each of the links in the list has a brief description.
Usability Evaluation Methods:: US WEST page of usability evaluation methods. Emphasis on informal, qualitative procedures.
Usability First:: This website provides essential information to help make websites and other software easier to use. It is intended to be a hub for usability materials on the internet. For a wide variety of references and links, visit the usability resources section.
Usability Guide:: Telematics-based Education and Training usability guide by C Smith and T Mayes.
Usability Methods Toolbox:: A compilation of information about methods and techniques used in usability evaluation, produced by James Hom. Contains a good basic bibliography.
Usability Test Methods:: A brief description of testing methods used by the Usability Laboratory at Helsinki University of Technology.
Usable Information Technology:: Jakob Nielsen’s web site about usability on and off the web including the Alertbox articles.
Usable Web: Guide to Web usability resources:: Keith Instone’s links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web.
User Interface Engineering:: A Company homepage with some useful articles and other public domain information about usability on the web.
User Interface Engineering:: Lots of good content on usability evaluation, particularly of Web pages.
User Interface Software Tools:: Brad A. Myers’ information site about over 100 tools for building user interfaces.
Usernomics:: Links to many human factors sites.
WAMMI Information Page:: Web Analysis and Measurement Inventory web site: information and publications about WAMMI.
Web Pages That Suck:: Examples of bad web page design.
WebHCI: ACM SIGCHI World-Wide Web Special Interest Area:: Material on usability and the web. CHI conferences well indexed.
Yale C/AIM Web Style Guide (2nd. Ed):: The advice here is aimed at the practical concerns of bending and adapting a relatively primitive authoring and layout tool (HTML) to purposes it was never really intended to serve (graphic page design).

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