Frequently Asked Questions about User Validation (FAQ List)

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A list of questions about user validation in the Information Engineering domain was distilled from the questions the BASELINE Help Desk received over the first two years of the project's existence. We intend to keep this list current, so please carry on asking questions on the current hot topics and we shall do our best to find answers.

You may also download this set of pages as an .rtf file (see the BASELINE File Archive for other download options.)

Questions are grouped into topics:

• User Validation Planning
• Real Users
• People with Special Needs
• Techniques for the Analysis of Users, Tasks, and Context of Use
• Benchmarking
• User Validation Methods and Tools
• Interviews
• Focus Groups
• Questionnaires
• Performance Measurement
• Prototyping
• Inspection methods
• Standards and Guidelines
• Web Usability
• Supporting projects and documents