What is UCC Direct?
UCC Direct is a student information portal tailored to meet your needs. It is a one-stop shop where you can access your student records and your e-mail. In addition to this you can customise your information links using the portal's favourites option.
How do I access UCC Direct?
Simply log in using the Login form at the top of this page! This Login feature is available on all pages on http://sit.ucc.ie
Note: if you are trying to login to UCC Direct off-campus and you are experiencing difficulities, please click here.
What is my UCC Direct username and password?
Your username is your UCC Student Number and your password is a four-digit PIN number. If you are new to UCC you will have received your PIN details in a letter posted to your home address. If you are continuing studies in UCC, the PIN number is the number you received from UCC to access your exam results and to register online.
What if I don't know my PIN?
Please visit the Student Helpdesk in the Boole Basement with your student ID card.
If you are not on Campus you can telephone the Student Helpdesk on (021) 490 2622
What if an error message occurs on Login?
Please visit the Student Helpdesk - take note of the error message displayed. e.g. ('Authentication Error', 'Permission Error', 'Your account is globally locked')
If you get the "Your Account is Globally Locked" error message:
Your account will be locked if you've tried to log on 10 times incorrectly. Usually this means that you're using an incorrect student number or PIN number. (see above for how to get your PIN). If your account is locked, it will automatically unlock 24 hours from your last login attempt.
What does single sign-on mean?
Single sign-on means that, once you have logged into UCC Direct, you do not have to identify yourself again when you want to access your student administration details or your student email account. You are automatically logged into these single sign-on applications when you log into UCC Direct.
Are all the applications on UCC Direct single sign-on?
Yes. Currently the student administration and e-mail applications are the only applications available via single sign-on.
What happens when UCC Direct is not available?
If UCC Direct is not available then you will automatically be redirected to the login page of your student records application. You can go directly to the email system via a link to the email from http://sit.ucc.ie
Where can I get help if I have problems?
Please visit the Student Helpdesk in the Boole Basement with your student card if you have any problems with your PIN or accessing UCC Direct. If you have problems with any of the other applications please refer to the contacts table below so your query can be resolved by the appropriate support staff.
| Username | Password | Queries | |
| UCC Direct | Student Number | New student :Password (UCC PIN) posted to you after acceptance. Current Student: Password (UCC PIN)which you received from UCC |
Student Helpdesk in the Boole Basement (sit@ucc.ie) |
| Single Sign On Applications | |||
| Student Administration | Does not require further logon | regadmin@ucc.ie | |
| Student Email | Does not require further logon | postmaster@student.ucc.ie | |
How do I customise my favourites?
Please visit the customise your favourites section of the UCC Direct help pages and follow the instructions.
Do I need to Log out of UCC Direct?
Yes. It is very important that you log off from UCC Direct and from any application you accessed within the portal e.g. Student Email. Check that all your browser windows are closed before you leave the PC.
How do I print from UCC Direct?
Printing from UCC Direct is the same as printing from any Internet Browser, go to the File menu and select the print option. You may need to reduce the margins in Page Setup before you print or you may find that some of the letters at the edge of the page wil be cut off.