1. Have you attended or are you currently attending for counselling?

2. How did you contact the service?

3. Was the first appointment early enough for your requirements?

If No, please comment:

4. Did you experience any difficulty with the service in setting up an appointment?

If Yes please comment on the nature of the difficulty:

5. Did you experience any difficulty at a personal level in setting up an appointment?

If Yes please comment on the nature of the difficulty:

6. Did you feel the number of sessions this academic year was sufficient for your requirements?

7. Did you have a clear sense of what your need/difficulty was at the outset of the counselling?

8. If not, did it become clear during the counselling process?

9. How effective was the counselling in helping you deal with your difficulty?
1= No effect;  2= Little effect;  3= Somewhat effective;  4= Effective;  5= Very effective

10. How effective has the counselling been in helping you develop your interpersonal skills?
    1= No effect;  2= Little effect;  3= Somewhat effective;  4= Effective;  5= Very effective

11. How effective has the counselling been in helping you achieve your academic potential?
   1= No effect;  2= Little effect;  3= Somewhat effective;  4= Effective;  5= Very effective

12. Please answer this question only if leaving university was/is an issue for you.
How important was counselling for you in remaining a student at university?
1= No effect;  2= Little effect;  3= Somewhat effective;  4= Effective;  5= Very effective

13. Any other suggestions or comments?

We appreciate you taking the time to give us your valuable feedback. Thank you.