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Umail - UCC's student Email - Powered by Google
- What is my email address?
- How can I logon to my email account?
- Do I have an email address based on my name and not on my student number?
- Can I send mail from my mail alias?
- I've forgotten my password!
- How much information can I store in my email account?
- What happens if I go over my quota?
- Can I forward my student email to another email account?
- What features can I use?
- What services are available with Umail Google Apps?
- I've recently finished college will I get a new Umail account?
- I still have a problem!
1 What is my email address?
Your email address will be in the following format: studentnumber@umail.ucc.ie
2 How can I logon to my email account?
- Go to http://sit.ucc.ie
- Log in to portal@UCC
- Username: Student Number
- Password: Portal Password
- Click on the icon labelled Email - your Inbox should open
3 Do I have an email address based on my name and not on my student number?
Yes. All students are provided with an email alias based on their name. Most people prefer to use this address when applying for jobs/courses. To find your mail alias please complete the following steps.
- Log in to your Umail via portal @ UCC
- Username: Student Number
- Password: Portal Password
- Click on Settings in the menu on the top right of screen
- Click on the Accounts Tab
- Click on Google Account settings (This will open a new page)
- Under Email addresses you will see your primary account and your mail alias
4 Can I send mail from my mail alias?
Yes. To send email from your mail alias please complete the following steps.
- Log in to your Umail account via portal@UCC
- Click on Settings in the menu on the top right of screen
- Click on the Accounts Tab
- Click on Add another email address you own (This will open a new page)
- In the Email addresses field enter your email alias (e.g. a.student@umail.ucc.ie)
- Click on Next Step
- Click on Send Verification
- An email will be sent to your umail.ucc.ie account. Use this to verify ownership of the account.
- You can now send email using your mail alias.
5 I've forgotten my password!
To have your password reset please click on the forgot password link on the front of portal@UCC
Initially your password will be your portal@UCC password, however you may change this. See the portal @ UCC FAQs for more information.
6 How much information can I store in my email account?
You can store 25gb of data
7 What happens if I go over my quota?
You will not be able to send or receive any more email if you go over your quota, so you must delete some of your email. Try emptying your sent items folder.
8 Can I forward my student email to another email account?
You should not forward your Student Email to another email account. Your student email account is used for official communication from the University including fees and exams information. UCC cannot guarantee the delivery of email to an external accounts and it is your responsibility to check your official UCC Student Email Account.
9 What features can I use?
- Searching your email is fast and easy: use search to find the exact message you want, no matter when it was sent or recieved. Don't spend time sorting your email - simply search, and let Umail do the rest.
- Related messages are grouped together: Each message you send is grouped together with all the responses you recieve, so you can always see your messages in context.
- The chat feature is built-in: Chat with your other students with just on click. Or, use voice and video chat to hear or see students - all you need is a webcam and a few seconds to install the program.
- Labels and filters help you organise and manage your emails: Labels do all the work folders do, but with more flexibility; you can apply more than one label to any conversation. Filters can be used to automatically label, archive, delete, or forward messages.
- Getting your email on the go means you're not confined to checking email at hom or in the Open Access IT Centres: Mobile optimised view means you can access your email wherever you are on your mobile device.
10 What services are available with Umail Google Apps?
- Google Mail
- Google Calendar
- Google Talk
- Google Docs
- Google Sites
- Google Video
11 I've recently finished college will I get a new Umail account?
Any UCC Graduate is entitled to a UCC Student Email account. If you have problems logging in to your account please contact the alumni office.
UCC Alumni Office
Glenlee House
Western Road
Cork
| T | +353 (0)21 490 2040 |
|---|---|
| F | +353 (0)21 490 3112 |
| E | graduates@ucc.ie |
12 I still have a problem!
If you have a problem that is specific to your Student Email account, talk to one of the staff members at the IT Helpdesk for Students, or send an email to sit@ucc.ie
