Staff Services

  • Security Services: The IT Services Department provides a software update management service through maintenance windows, compliance reporting and automatic enforcement. Updates are tested and released on a monthly schedule to all domain joined Windows computers. The IT Services Department also ensures that virus definitions are kept up to date on domain joined computers using F-Secure antivirus.
  • Password Manager - Staff (Self Services): Registered users can reset there UCC email password using this service.
  • Smartcard Service: Smartcard is a payment service used in UCC. It works via Staff and Student ID cards. Currently it can used by students to pay for printing. The service is managed by the Smartcard Office.
  • Smartphones & Tablets (Mobile Services): Get help connecting your device to the Wi-Fi and other mobile device support
  • Software: The Combined Higher Education Software Team, "CHEST" project negotiates special deals for the purchasing and licensing of software for third level educational institutions.
  • SQL Server DBA: Installation, configuration and management of SQL Server systems. Defining UCC standards, procedures and documentation. Liaising with software providers to ensure compliance with UCC SQL Server standards and connectivity to their applications. This service underpins many applications including Alumni Management and Pensions. This service is provided as part of IT Services projects to install new or upgrade applications for UCC systems. We do not provide a DBA service on a request basis.
  • System Integration: System Integration
  • Training: IT courses for UCC staff and postgrads; ECDL testing and training for all including undergraduates; MS Office application and SiteManager (CMS) support.
  • Typesetting: TeX and LaTeX have been in use in UCC since the mid-1980s. The majority of users are still in the natural sciences, especially mathematics, physics, and engineering; but the biggest growth area in recent years has been in the Humanities. The service link below identifies some of the most frequently-requested resources.
  • UCC on iTunes U: UCC on iTunes U provides access to several educational audio and video lectures, lessons and podcasts - all available free from the iTunes Store.
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