Wall point activation process

Contact the Staff IT Helpdesk on extenstion 2120 or helpdesk@ucc.ie. You will need to provide the follow information:

• Wall point number - usually located on the wall point its self
• Ethernet Address of the PC 
• IP Address of the PC
• The exact location of the wall point

A call will be logged and the wall point activated in due course. Please allow 2 days for requests to be processed.

New network wall-box/cabling request

Email netops@ucc.ie with details.

For the installation of new outlets, ITS staff will visit the location to perform a pre-installation survey. This is to ensure that the requested outlets will meet the desired requirements at the lowest cost. There are no charges for these surveys.

All outlet installations or relocations are carried out by the cabling contractors. There may be some disruption while the work is carried out.

Any additions or amendments to the network at UCC incur a charge.