Self-Service Password Reset

  • 22 Feb 2016

SSPR (Self-Service Password Reset) is a new service which enables users to reset their own user log-on passwords. This means users no longer need to contact the IT helpdesk for assistance with forgotten passwords, and makes the password reset process easy, efficient and available 24x7.

Upon registration for this service, users will be asked to complete a combination of personal security questions, as well as provide their mobile phone number, ensuring a safe and secure service. Users must register before they can use the password reset service and are urged to do so as soon as possible via this link. From this link users can also access the password-reset services, as well as FAQs regarding the service.

If have questions or encounter any issues please contact the IT Services Helpdesk.

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