University Language Centre

Frequently Asked Questions

Here you can find the answers to a number of Frequently Asked Question. Further information is provided on the General Information page.

Classes

Will we have a test or examination at the end of our course?

Generally not. Some teachers may give you one or two progress review tests during the course, but many teachers do not. Many students often prepare for an external examination (Cambridge, IELTS or BEC Vantage) and this is usually taken at the end of the course.

Can I do a course at UCC without doing an external examination?

Yes. Even if some course participants prepare for an external examination, the lessons will be of great benefit to you, as the external examinations also focus on those language areas.

Can I do an external examination at UCC without doing a course at UCC?

Yes. You can register for an examination at UCC, and prepare for it on your own, or at another school. Some students prepare in the language laboratories of UCC using the books, tapes and CDs from our Resource Centre.

Will I move up to a higher level at the end of a course?

Possibly, but not automatically. At the end of the ten-week course, for example, your teacher will either recommend that you stay at the same level for the next term or that you move to the next level. In either case you will not need to take another placement test.

How many students are usually in a class?

The maximum number is 15, but an average is usually about 12.

What countries do they come from?

Students in the Language Centre mainly come from European countries, but we also have a large number from many other countries. Here is an example from one class - Juan (Spain), Maria (Spain), Yi Lee (China), Nancy (Argentina), Liliana (Poland), Mostafa (Saudi Arabia), Gert (Sweden), Sanda (Latvia) and Paolo (Italy).

Will I be given homework?

Yes. The homework will be corrected by your teachers.

Will I have to buy a course book?

This can depend on the teacher of your course. Some teachers design their own materials for class work, while others may follow a course book. If your teacher is using a course book, then you will need to buy it.

How can I know my English level?

Before beginning the course you will need to take a placement test (grammar, vocabulary, writing, and speaking). The test then determines your level and your class. Why not try our online test, and then read about your level?

Can I get a certificate at the end of the course?

The certificate will give information about your attendance and the level of the course. Should you require more detailed information you need to ask your teacher.

How many teachers will I have?

This may vary. It depends on the course you are following. Intensive courses usually have more than one teacher, while part-time evening courses may only have one teacher.

What are their qualifications?

All teachers have the highest qualifications in teaching English. More details on the present staff are available here.

Are they all native English speakers?

Yes.

What should I do if I have to make a complaint?

Firstly, talk to the teacher(s) and explain why you are not happy. If this does into solve the problem which you feel exists, go to the office (G.36) and fill out a complaint form. The Student Complaint Form (25kB) includes written instructions and tips about how to make a complaint.

Other FAQs

Is there free Internet access?

In our Resource Centre there are computers that you can use free of charge. For full-time students there are many computer labs available throughout the University.

Can I use the swimming pool of the Mardyke Sports Arena?

Yes! But only if you are a full-time student taking one of our 20-hour courses.

Will I get a student card?

Students who take the full-time 20-hour intensive English courses are entitled to a UCC student card. There are great advantages to having a student card, especially the free membership of the Mardyke Sports Arena.

Where can I find information on visa requirements for Ireland?

The International Student website of UCC can give you lots of information. This website also gives you the information you need about visas. Also, this is a good starting point for information on visas.

What about working when I am studying?

This website gives lots of information and guidance about working in Ireland.

How can I open a bank account?

On the University campus you will find the Bank of Ireland, and very close to the University you can find AIB and Ulster Bank. Staff in the banks will assist in how to open your bank account.

Can I stay with an Irish family?

If you wish to stay with an Irish family, just let our office know and they can help you.

How can I arrange accommodation?

If you wish to stay with an Irish family, just let our office know and they can help you. Otherwise, accommodation can be arranged in advance. There is student accommodation available. More information is available here.

What cities are connected to Cork by air?

Cork has an International Airport and many European cities are connected by air to Cork - Amsterdam, Paris, Munich, Berlin, Barcelona, Nice, London, Madrid, for example. Major airlines like Aer Lingus and Ryanair both operate out of Cork.

What is the cost of living like in Cork?

Ireland has become cheaper in the past two years. Renting a one-bedroom apartment usually starts at about €500. Sharing accommodation is a cheaper option. Eating out in restaurants is great as there is such choice. Here on campus there are a range of restaurants, bars and cafes to meet a student's budget. Clothes shopping can be cheap in comparison to other countries, and there are many sales throughout the year.

A great site for information on many aspects of living in Ireland is the Citizens' Information website.

How do I pay for my course?

To pay for any course at the Language Centre you have the options to pay by Credit or Laser Card, Bank Draft or Postal Order or Bank Transfer.  (Please note that The Language Centre does not accept personal cheques for any of our courses, this is a University Policy)