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Services

  • Planning for the co-ordinated development of administrative IT systems throughout College.
  • Requirements analysis and specification. Evaluation, selection and implementation of package solutions.
  • Design, development and implementation of bespoke applications.
  • Project management for administrative IT projects.
  • Maintenance of installed applications.
  • Co-ordination of delivery of IT support services (both Computer Centre and external) for administrative IT systems.
  • Production of ad-hoc reports, data extracts, etc. in response to user requests. 
  • Consultancy re application use and process redesign, systems planning and review, data management, etc.
  • Training and support for end-users.
  • Design, development and management of the data warehouse.
  • Database administration.
  • OMR facility for scoring of multiple-choice examinations.
  • Development and management of enterprise-wide applications (e.g. MS-Exchange).
  • Negotiation and liaison with application software and database suppliers
  • Liaison with CAO, HEA, other universities and user groups re application requirements and development.

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